Dec 2024 – Dec 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

• Zepto’s Meat vertical was stagnant — with flat revenues, fragile supply chains, and low consumer trust — I was brought in to prove it could be built into a sustainable, scaled, and profitable business within quick commerce.
• What we achieved:
• Reignited Growth: Took the business from stagnation to becoming one of Zepto’s fastest-growing verticals, expanding its presence across cities and stores.
• Fixed the Fundamentals: Cut expiry rates dramatically, strengthened cold chain and supply chain reliability, and set new benchmarks for product quality and availability.
• Built Leadership & Teams: Assembled and aligned a cross-functional team across multiple cities, creating clarity, accountability, and conviction in the category.
• Rebuilt Consumer & Brand Trust: Elevated catalogue and consumer experience, launched new products and campaigns, and reshaped brand partnerships to unlock monetization and share risk.
• Outcome: Within a year, transformed Meat from a struggling side category into a sustainable, consumer-loved business — establishing it as a credible growth engine inside Zepto.

Feb 2021 – Dec 2024 · 3 yrs 10 mos · Gurugram, Haryana, India · On-site

• Spinny was preparing to scale from a fast-growing startup into a national leader in pre-owned cars, but growth was constrained by bottlenecks in inspections, refurbishment, and consumer trust. I was brought in to build the Vehicle Science division — the technical backbone that would remove these constraints and enable scale.
• What we achieved:
• Scaled Operations for Growth: Built inspection and refurbishment capacity at scale, industrializing fragmented processes into streamlined, in-house capabilities.
• Redefined Quality & Trust: Introduced science-backed diagnostics and reporting, professionalizing inspections and refurbishment to set new standards of reliability.
• Built Technical Leadership & Teams: Created a 1,500+ member technical org with structured hiring and training pipelines, embedding conviction in science-based approaches.
• Strengthened Consumer Confidence: Elevated transparency and trust in Spinny cars, turning quality into a competitive advantage and reinforcing the brand’s promise.
• Outcome: Forged the systems, talent, and consumer trust that became the backbone of Spinny’s nationwide scale-up.

Jan 2019 – Feb 2021 · 2 yrs 1 mo · Gurugram, Haryana, India · On-site

• Mental wellness was an underpenetrated and often misunderstood space when I joined as the first founding team member. The challenge was to build trust, craft distinctive experiences, and eventually pivot the business during COVID to unlock scale.
• What we achieved:
• Built the Offline Business: Launched studios and delivered premium wellness experiences that stood out in the market.
• Pivoted & Scaled Digital: Transitioned online during COVID, expanding into corporates and consumer channels.
• Created Distinctiveness: Partnered with global universities on meditation research and biomarker pilots.
• Built Teams & Capabilities: Recruited and trained instructors, sales teams, and systems to scale with consistency.
• Outcome: Positioned Mindhouse a trusted wellness platforms — we figured among 2020 Top 5 Apps for Personal Growth on Playstore and has crossed 2 Lakh Installs so far

Jan 2017 – Mar 2019 · 2 yrs 2 mos · Greater Hyderabad Area

• The architectural glass industry was fragmented and low-tech when I founded Armortuff. My goal was to professionalize it by building a modern, automated facility and unlock profitable growth in an “uncool”, technically complex industry
• What we achieved:
• Greenfield Build-Out: Commissioned a fully automated facility in under a year.
• Expanded Reach & Growth: Built a strong team, entered Tier-2 markets, and established Armortuff as a trusted brand.
• Set New Standards: Raised productivity, cut turnaround time, and drove best practices in safety and transparency.
• Built for Reliability: Sustained high retention, zero accidents, and industry-leading attrition levels.
• Outcome: Grew Armortuff into a profitable, professionalized business that continues to thrive in a challenging industry.

Jun 2015 – Dec 2016 · 1 yr 6 mos · Greater Delhi Area · On-site

• Zomato was pivoting from restaurant discovery to food ordering — a bold bet in a market where consumer trust was low and competition fierce. I joined the core team tasked with making that bet succeed.
• What we achieved:
• Ignited Hypergrowth: Scaled daily orders rapidly by expanding supply across thousands of restaurants, including marquee brands.
• Built Operational Backbone: Established large sales and support orgs to professionalize merchant and customer experience.
• Elevated Consumer Trust: Improved acceptance, retention, and ratings through better processes and product experience.
• Created Cross-Functional Levers: Built a transformation team that drove synergies across multiple products.
• Outcome: Turned Zomato into a credible challenger in food ordering, delivering one of its fastest growth phases.

Jun 2011 – Apr 2015 · 3 yrs 10 mos · Greater Delhi Area · On-site

• Joined right out of IIM Bangalore, working with CXOs across telecom, automotive, FMCG, and commercial vehicles. These years gave me my first exposure to large-scale strategy and transformation, and taught me how to break down complexity, build conviction in senior rooms, and deliver outcomes.
• What we achieved:
• Telecom: Redesigned Micromax's service and supply strategy, strengthening efficiency and reducing turnaround times.
• Automotive: Optimized in-plant logistics for Maruti Suzuki, unlocking significant cost savings and productivity.
• FMCG: Built a market entry and channel expansion strategy for Havmor Ice Creams by identifying high-potential regions (Delhi NCR, Karnataka) and defining the GT, MT, push-cart, and own store mix, as well as branded vs multi-brand models. Helped position Havmor for rapid topline growth ahead of its eventual acquisition by Lotte.
• Commercial Vehicles: Supported sales and service transformation for Tata Motors during a period of aggressive competition from Ashok Leyland and new entrants. Helped defend share in South India (Kerala & Andhra Pradesh) and introduced the AMC model to strengthen post-sales retention with fleet owners.
• Outcome: Learned the craft of structured problem-solving and the art of earning trust in CXO forums — foundations that shaped my leadership journey.

Mar 2010 – Jul 2010 · 4 mos

Jan 2007 – Jan 2009 · 2 yrs

Jan 2006 – Jan 2007 · 1 yr