Rishika Dhelia

Operations Associate

Bangalore Urban, Karnataka, India6 yrs experience

Key Highlights

Expert in data analytics and category operations.
Proven track record in improving product offerings.
Strong foundation in strategic marketing and operational efficiency.

Stackforce AI infers this person is a Data Analytics and Operations Management professional with experience in e-commerce and education sectors.

Contact

Skills

Core Skills

Operations ManagementData AnalyticsCategory ManagementProject Management

Other Skills

Data AnalysisBusiness StrategyCategory AnalysisAccount ManagementProblem SolvingExportManufacturingNew Business DevelopmentMarketing StrategyMarketingGraphic DesignerCreativeMutual fundMicrosoft OfficePublic Speaking

About

Meesho enabled contributions to data analytics and category operations, where strategic insights drove improvements in women's jewelry offerings. Collaborated with cross-functional teams to align operational plans with business goals, ensuring seamless execution and category success. TC Global and Unacademy emphasized expertise in category analysis and market strategy. An academic background in international business and finance supports a data-driven approach, highlighting a strong foundation in strategic marketing and operational efficiency.

Experience

6 yrs

Total Experience

1 yr

Average Tenure

10 mos

Current Experience

Laundryheap

Regional Associate UK Operations

Jul 2025 – Present · 10 mos · London Area, United Kingdom · Hybrid

Team: London, UK

Operations ManagementProject Management

Meesho

Category Associate

Dec 2023 – Dec 2024 · 1 yr · Bengaluru, Karnataka, India · Hybrid

Team: Women Jewellery

Operations ManagementData AnalysisCategory ManagementProject ManagementBusiness StrategyData Analytics+1

Tc global

Associate Consultant (Projects)

Jan 2023 – Dec 2023 · 11 mos

Team: Projects
Projects: User Outreach, Data Management, Netcore, Marketing and Events

Project Management

Unacademy

Senior Category Associate

Sep 2021 – Dec 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

Product: Iconic Subscription
Team: Platform Value Offering & Category Management
Goals: CAT, GATE, UPSC

Project ManagementCategory Management

Openhouse

2 roles

Inside Sales Team Lead

Promoted

Mar 2021 – Aug 2021 · 5 mos

Led a demand team of six members at Openhouse, an early stage ed-tech startup, to achieve targets and KPIs.
Increased customer response rate by 20% and saved five hours of employee time by templatizing messages for better communication.
Executed sales training modules and call auditing procedures resulting in a 17% increase in call quality scores over three months.

Senior Associate

Dec 2020 – Mar 2021 · 3 mos

Led new customer acquisition efforts resulting in 47% revenue growth for five consecutive months
Supported demand team with accurate data entry on LSQ and other tools
Collaborated with internal teams to ensure seamless operations
Designed training and evaluation modules for new interns

Aaltex international

Export Marketing Manager

May 2019 – Dec 2020 · 1 yr 7 mos · Kolkata, India

Managed international client interactions, increasing customer retention by 10% in a year.
Oversaw Google Adwords for the growth team and processed financial transactions.
Improved shipment deadlines for foreign clients by 22% through project management.
Developed marketing materials and attended B2B trade shows in Japan, Hong Kong, and the UK.

Hdfc amc

Winter Intern

Jan 2018 – Feb 2018 · 1 mo · Kolkata, West Bengal

Researched the Mutual Fund industry in India to identify opportunities for improvement
Successfully passed the NISM-V examination for Mutual Fund employees
Provided recommendations to HDFC AMC on enhancing their Mutual Fund services

Hsbc

Summer Intern

Jun 2016 – Jul 2016 · 1 mo · Kolkata, West Bengal

Assisted in an internship project on Credit rating policies post Brexit, gaining valuable insights into financial regulations.
Contributed to a Corporate Social Responsibility activity in S.O.S Children’s Village, Kolkata, showcasing a commitment to community engagement.
Developed skills in financial analysis, project management, and social impact assessment during the internship at HSBC.