Arunima Verma — Customer Success Manager
A seasoned player in success management, I am passionate about collaborating with customers and senior management teams to deliver great customer success journeys. I have earned multiple certifications and awards for my expertise in product implementation and growth, stakeholder management, and customer-centric solution. As a Customer Success Manager at Salesforce, I enable customers to realize the potential of the Salesforce platform and solutions. I coach customers on the most relevant features and functionality for their specific business needs, and serve as their advocate internally to resolve any issues or roadblocks. I also contribute to the product team by providing feedback and insights from the customers. My mission is to empower customers to achieve their goals and drive value from Salesforce.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry.
Location: Bengaluru, Karnataka, India
Experience: 9 yrs
Skills
- Customer Success
- Stakeholder Management
Career Highlights
- Expert in driving customer success journeys.
- Proven track record in stakeholder management.
- Certified in product implementation and growth.
Work Experience
Commvault
Customer Success Manager (1 yr 3 mos)
Salesforce
Targeted Success Manager (1 yr 9 mos)
Leena AI
Manager, Customer Success , L-ENT (8 mos)
Adobe
Customer Success Lead (2 yrs 7 mos)
Senior Product Consultant (1 yr 6 mos)
Technical Consultant (1 yr 3 mos)
Education
Master of Business Administration - MBA at Indian Institute of Management Bangalore
Bachelor's of Engineering at University Institute of Technology, RGPV
ICPM at Institute of Product Leadership
