Kayla Brown

Product Manager

Atlanta, Georgia, United States5 yrs 1 mo experience
Highly Stable

Key Highlights

  • Expert in product development and customer experience.
  • Proven track record in analyzing market trends.
  • Passionate about delivering value to customers.
Stackforce AI infers this person is a Product Analyst in the Airline industry, focusing on customer experience and product innovation.

Contact

Skills

Core Skills

Product ManagementCustomer ExperienceProduct Development

Other Skills

Scaled Agile FrameworkAgile Methodologies

About

As a Sr. Product Analyst at Delta Air Lines, I leverage my skills in product development and customer experience to drive business growth and innovation. In this role I have successfully analyzed market trends, identified customer needs, and developed solutions that enhance the airline's products and services. I am passionate about delivering value to customers and stakeholders, and I am always eager to learn new skills and technologies to stay ahead in the industry.

Experience

5 yrs 1 mo
Total Experience
5 yrs 1 mo
Average Tenure
5 yrs 1 mo
Current Experience

Delta air lines

4 roles

Sr. Product Analyst

Promoted

Mar 2026Present · 2 mos

Product ManagementScaled Agile FrameworkProduct DevelopmentCustomer ExperienceAgile Methodologies

Analyst

Apr 2024Mar 2026 · 1 yr 11 mos

Product DevelopmentCustomer ExperienceAgile MethodologiesScaled Agile Framework

Team Lead

Promoted

Jul 2022Apr 2024 · 1 yr 9 mos

  • Conducted observations of customer interactions to drive satisfaction and performance
  • Utilized analytics tools for performance insights and feedback
  • Supported specialists in implementing individual development plans
  • Recognized and celebrated performance and milestones

Customer Experience Specialist

Apr 2021Jul 2022 · 1 yr 3 mos

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