S u m o n a D u t t a

Operations Associate

Kolkata, West Bengal, India12 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in customer service and sales.
Experienced in engaging B2B clients for business growth.
Strong background in telemarketing and inventory management.

Stackforce AI infers this person is a sales and customer service professional with experience in B2B and B2C environments.

Contact

Skills

Core Skills

Customer ServiceSales Management

Other Skills

Cross SellingTelemarketingInventory ManagementCustomer Support

Experience

12 yrs 4 mos

Total Experience

2 yrs 6 mos

Average Tenure

5 yrs 9 mos

Current Experience

Terra motors corporation

2 roles

Assistant Manager

Promoted

Apr 2023 – Present · 3 yrs · India

Cross SellingTelemarketingCustomer ServiceInventory ManagementCustomer SupportSales Management

Sales Coordinator

Jul 2020 – May 2023 · 2 yrs 10 mos · India

Uber

Operations Consultant

Nov 2018 – May 2020 · 1 yr 6 mos · Kolkata, West Bengal, India

Nowfloats technologies private limited

Telesales Specialist

Jul 2018 – Jan 2019 · 6 mos · Kolkata, West Bengal, India

Dealing with all the directors of the b2b companies and approaching them for local SEO and making website to develop there business and reach out to the correct customers locally.

Just dial

Process Associate

Mar 2016 – Aug 2017 · 1 yr 5 mos · Kolkata, West Bengal, India

To sale the product to all the businesses like b2b and b2c via phone and taking appointment to demonstrate the product. Convinced them to enlisted their business with Justdial to reach out the correct needed customers.

M.p. jewellers & co.(1945) private limited

Sales Executive

Dec 2012 – Mar 2016 · 3 yrs 3 mos · Asansol, West Bengal, India

Handling and dealing the customers at the counter to sell gold jewellery and gemstone and doing cross selling and push selling as well.

Education

Asansol Girls' College

B.sc — Mathematics

Jan 2009 – Jan 2013

The University of Burdwan

B.sc — Mathematics

Jan 2009 – Jan 2013

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