Oct 2021 – Jan 2023 · 1 yr 3 mos · Bangalore, India.

• I worked as a Sales Manager-CA. My responsibilities includes:-
• 1. Drive below the line activities in the assigned catchment to acquire new customers.
• 2. Ensure Sales process adherence & desired productivity of Sales Officers.
• 3. Manage, mentor and motivate the Sales Officers team.
• 4. Monitor & ensure sourcing of quality current accounts – in terms of product mix and value driven customer-segments.
• 5. Monitor the quality of sourcing of products to evaluate developmental needs of the sales teams and drive the sales system towards quality standards where risks are well controlled.
• 6. Manage and improve the customer experience to establish a strong brand for the bank.
• 7. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels - Sales Officers.
• 8. Represent customer requirements as a customer advocate to the bank and give inputs to innovating new and relevant products.
• 9. Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer.

Oct 2020 – Sep 2021 · 11 mos · Bangalore, India.

• Later on took up charge as a Branch Sales Manager - CASA and hence saving account and its attachment became my primarly focus, not forgetting current account and its attachment too. Also, took care of the cross sell as well.
• ● Major Products : SA, CA, FD, RD, M52, POS, QR Code, BizPay 360, Connected Banking, Payment Gateway, Asset and Liability products.

Nov 2019 – Sep 2020 · 10 mos · Bangalore, India.

• I joined as a Branch Sales Manager - CA and hence current account and its attachment became my primarly focus, not forgetting saving account and its attachment too. Also, took care of the cross sell as well.
• ● Major Products : CA, SA, POS, QR Code, BizPay 360, Connected Banking, Payment Gateway, FD, RD, M52, Asset and Liability products.

Jun 2019 – Sep 2019 · 3 mos · Bangalore, India.

• I worked as a Business Development Manager. My roles and responsibilities included:-
• 1. Strategy to drive clients to Go Digital Path.
• 2. Schedule meetings and maintain relations with clients.
• 3. Follow-up with the potential clients and strategize a way to convert them into clients.
• 4. Negotiate with Clients on terms and conditions.
• 5. Identify competitors and suggest gaps in services, pricing and marketing activities.
• 6. Provide market research report on regular basis.

Jan 2019 – Feb 2019 · 1 mo · Bangalore, India.

• I worked as an Inside Sales Executive. My responsibilities included:-
• 1. Be the first contact point for any new incoming leads or inquiries.
• 2. Source new sales opportunities through inbound lead follow-up and outbound calls and emails while maintaining the highest level of customer satisfaction.
• 3. Research accounts, identify key players and generate interest.
• 4. Maintain and expand your database of prospects.
• 5. Perform effective online demos to prospects.
• 6. Close sales.

Dec 2018 – Jan 2019 · 1 mo · Bangalore, India.

• I worked as an Sales Executive. My roles and responsibilities included:-
• 1. Identify potential clients and explain them the industrial biotechnology solutions for product/process improvement, cost savings, and import substitution.
• 2. Provided information on the merits of using the range of specialty biochemicals for diverse industries like breweries, distilleries and food processing.
• 3. Participated in B2B exhibitions/workshops while representing PrARAS.

May 2016 – Dec 2018 · 2 yrs 7 mos · Bangalore, India.

• I worked as a Senior Sales and Marketing Executive, where I was dealing with contract works and general orders supplies. My responsibilities included:-
• 1. Utilize a consultative selling approach on all calls.
• 2. Responsible for handling a small team size. Supervised work progress.
• 3. Responsible for procurement of the materials, keeping an eye of the inventories, raising purchase order, Performa Invoice and so forth.
• 4. Give on-site sales presentations to existing and potential customers.
• 5. Expertise in layout, colour, lighting, materials selection, custom furniture and all installations.
• 6. Prioritized daily workflows including all inbound calls quotes and sales-related inquiries.
• 7. Research and decide on materials and products sourcing and have negotiated and clinched deals.

Mar 2016 – Mar 2016 · 0 mo · Bangalore, India.

• As a Operations Executive, my task was to enable the hotels to manage their B2B partners and hotels contracts including their SME / Corporate clients & hotel contracts which also included analysis and communication with online client which contained the virtual revenue management thus summarizing all the business details on one single extranet.

Feb 2015 – May 2015 · 3 mos · Bangalore, India.

• As a Management Trainee, my work was in the area of market mapping to identify potential clients and new business opportunities for Sparsa Digital. It was aimed to lessen the gap between how visual and audio-visual information is displayed at various touch points and how best it can be digitally displayed using latest technology solutions.

Jul 2012 – Mar 2013 · 8 mos · Bangalore, India.

• I worked as a Level One Support Associate Officer from the period July 2012 - March 2013 for Windows Process for the client Microsoft and the processes known as Windows 8 and Windows Web Response.

Feb 2012 – Jun 2012 · 4 mos · Bangalore, India.

• I worked as a Practitioner - CRM Operations from the period February 2012 - June 2012 for a Banking Process for the client Llyods Banking Group and the process known as LTSB.

Jan 2011 – Jan 2012 · 1 yr · Bangalore, India.

• I worked as a Team Agent and moderator from the period January 2011 - January 2012 for Windows Process for the client Microsoft and the process known as Windows Live Id.

Aug 2010 – Oct 2010 · 2 mos · Bangalore, India.

• I worked as an Associate from the period August 2010 - October 2010 for the post of Data Analyst for a Telecom process for the client Symantec and the process known as Symantec Help desk.