Anmol Gautam

Operations Associate

New Delhi, Delhi, India10 yrs experience
Highly Stable

Key Highlights

  • Expert in customer support within hospitality
  • Strong liaison skills across departments
  • Proven track record in debt collection
Stackforce AI infers this person is a Customer Support and Debt Collection Specialist in the Hospitality and Banking sectors.

Contact

LinkedIn

Skills

Core Skills

Customer SupportLiaisonDebt CollectionsCustomer Service Operations

Other Skills

Outbound OperationsInbound OperationsFluent American accent communicationOutbound CallsBanking SectorCoordinated essential servicesDebt CollectionHospitality IndustryMediationExecutive Team

Experience

10 yrs
Total Experience
2 yrs 8 mos
Average Tenure
1 yr 11 mos
Current Experience

Metlife

Specialist

May 2024 – Present · 1 yr 11 mos · India · Hybrid

  • working as a Specialist (Care Coordinator) for one of the prime processes (Long term care)

Airbnb

Senior Executive

Jun 2019 – Mar 2024 · 4 yrs 9 mos · Gurugram, Haryana, India · Remote

  • 1) Customer Support- Expert - Hospitality Division
  • 2) Liaison
  • 3) Outbound - In bound Operations
  • 4) Fluent American accent communication
Customer SupportLiaisonOutbound OperationsInbound OperationsFluent American accent communication

Midland credit management, an encore capital group company

Case Manager(Debt Collector)

Jan 2018 – May 2019 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

  • 1) Debt Collections
  • 2) Out bound Calls
  • 3) Banking sector
  • 4) Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
Debt CollectionsOutbound CallsBanking SectorCoordinated essential servicesCustomer Service Operations

Credit one bank

Debt Collector (Senior Executive)

Dec 2015 – Dec 2017 · 2 yrs · Noida, Uttar Pradesh, India · On-site

  • 1) Debt Collector
  • 2) Out bound calls
  • 3) worked in multiple buckets like- Past Due, 30 days,45 days
Debt CollectionOutbound CallsDebt Collections

Education

University Institute of Technology, RGPV

Bachelor of Engineering - BE — Civil Engineering

Jun 2010 – Jun 2014

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