DIPENDRA S.

Operations Associate

Bengaluru, Karnataka, India14 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in operations management within hospitality.
Expertise in property acquisition and vendor management.
Strong skills in customer relationship management and satisfaction.

Stackforce AI infers this person is a Hospitality Operations Manager with expertise in property management and customer relations.

Contact

Skills

Core Skills

Operations ManagementVendor ManagementProperty Management

Other Skills

Business DevelopmenthospitalityProperty AcquisitionQuality StandardsTeam LeadershipReport GenerationTroubleshootingGuest RelationsService LevelsBudgetingCustomer Relationship Management (CRM)ManagementProduct ManagementCommunicationTeam Management

About

Experienced Property Manager with a demonstrated history of working in the hospitality industry. Skilled in Operations Management, Sales, Customer Relationship Management (CRM), Customer Satisfaction, and Sales Operations. Strong real estate professional with a Bachelor of Science - BS focused in Computer and Information Sciences and Support Services from DAV College Kanpur.

Experience

14 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

3 yrs 10 mos

Current Experience

Hospitality

Operations Assistant

Jul 2022 – Present · 3 yrs 10 mos · Bengaluru, Karnataka, India

Business DevelopmenthospitalityOperations Management

Hospitality

Operation Manager

Jul 2022 – Jul 2022 · 0 mo · Banglore

Property ManagementOperations ManagementGuest RelationsService LevelsBudgetingCustomer Relationship Management (CRM)+12

Airbnb

Cluster Manager

Mar 2021 – Nov 2024 · 3 yrs 8 mos

Managed operations across multiple locations, ensuring seamless and efficient building management. Oversaw property acquisition and vendor management while ensuring compliance with quality standards. Led a team to meet operational KPIs and handled troubleshooting to resolve operational issues. Ensured timely report generation for management and streamlined building acquisition processes.

Operations ManagementProperty AcquisitionVendor ManagementQuality StandardsTeam LeadershipReport Generation+1

Colive, your way

2 roles

Property Manager

Oct 2019 – Mar 2021 · 1 yr 5 mos

Lease AdministrationCustomer Experience

Operations Executive

Oct 2019 – Mar 2021 · 1 yr 5 mos

Business Developmenthospitality

Colive advisory pvt. ltd.

Area Operations Manager

Jul 2018 – Feb 2021 · 2 yrs 7 mos

Supervised building acquisition processes and handled end-to-end operations management. Conducted need analysis and implemented solutions to optimize operational workflows. Ensured smooth property operations, maintaining high occupancy rates and tenant satisfaction.

Action lifestyle pvt. ltd.

Area Sales Executive

Jun 2016 – May 2018 · 1 yr 11 mos

Managed distribution and marketing operations across Uttar Pradesh East. Developed and executed strategic sales plans to achieve revenue targets. Strengthened vendor relations, monitored market trends, and ensured successful product distribution.

Action shoes group

Area Sales Executive

Sep 2015 – Jan 2019 · 3 yrs 4 mos · Uttar pradesh east

LeasesProject Management

Jqr sports®

Area Sales Manager

Jan 2014 – Jan 2017 · 3 yrs

Led distribution and sales across multiple locations, optimizing revenue and market penetration. Managed key accounts and ensured customer satisfaction through regular follow-ups.