Janet Mascarenhas

Operations Associate

Bengaluru, Karnataka, India14 yrs 8 mos experience

Key Highlights

Over 18 years in operations management across diverse industries.
Expert in talent development and fostering positive work cultures.
Proven track record in strategic project management.

Stackforce AI infers this person is a seasoned leader in Talent Development and Operations Management across Education and Human Resources sectors.

Contact

Skills

Core Skills

Business OperationsTalent DevelopmentPerformance ManagementTrainingEmployee Engagement

Other Skills

CommunicationTalent ManagementData AnalysisMultitaskingOrganizational DevelopmentConfidentialityCoordinate MeetingsRecruitingEmployee RelationsTalent AcquisitionVendor ManagementManagementProject ManagementTeam ManagementRisk Management

About

Raised in Bangalore, I've dedicated my career to crafting thriving work cultures. My early professional journey was marked by assisting C-Suite leaders, allowing me to grasp the inner workings of successful teams and organizations. With over 18 years of operations management experience spanning diverse industries such as Information Technology, Retail, Human Resource Consulting, and Investment Trading, I've honed my ability to empower management in building dynamic teams and adaptable work environments. I firmly believe in the ever-evolving nature of people and work culture – change is the catalyst for innovation. A holder of a Bachelor's Degree in Psychology, Journalism, and Literature from Bangalore University, my journey extends beyond the professional realm. I seek balance in the world of music, currently pursuing vocal training and Music Grades. In my leisure time, I indulge in the sweet science of baking and immerse myself in books on human behavior, organizational development, and anthropology. Let's connect and explore the dynamic world of fostering change and progress in our work cultures together. Change is our constant companion on the path to innovation.

Experience

14 yrs 8 mos

Total Experience

2 yrs 11 mos

Average Tenure

2 yrs 11 mos

Current Experience

Swarnadwar edufarming edification & development pvt. ltd (s.e.e.d pvt. ltd)

Head - Business Operations and Talent Development

Jun 2023 – Present · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

As a seasoned Head of Operations and Talent Development, I bring a wealth of experience and a passion for driving excellence in business operations and fostering the growth of individuals and teams. My role is centered on shaping the future of organizations through strategic leadership, talent development, and effective project management. Here's a glimpse into what I do:
Business Operations Leadership:
I take pride in overseeing and optimizing business operations to ensure efficiency, productivity, and scalability. My goal is to create a well-oiled machine that supports our organization's mission and strategic objectives.
Talent Development Architect:
I design and implement comprehensive talent development programs that empower our team members to reach their full potential. Nurturing talent is not just a job; it's a passion, and I'm committed to helping individuals grow and thrive.
Performance Management Guru:
I'm a firm believer in data-driven decision-making. Through the development and implementation of performance management systems, I help teams understand their strengths and areas for improvement, driving a culture of continuous growth and achievement.
Team Building and Culture Champion:
Creating a positive and inclusive work culture is at the heart of what I do. I foster team building and cohesion, ensuring that every member feels valued, supported, and motivated to contribute their best.
Strategic Project Management:
In collaboration with top management, I oversee project management processes that align with our strategic vision. I'm dedicated to making sure that projects are executed efficiently and contribute to our long-term success.
My mission is to drive sustainable growth, both for our organization and the remarkable individuals who make it thrive. I'm excited to connect, collaborate, and explore opportunities to make a positive impact together. Let's embark on this journey of excellence and innovation.

Employee EngagementCommunicationBusiness OperationsTalent Development

Manubhai gems pvt. ltd.

Chief Culture Officer

Oct 2020 – Jul 2022 · 1 yr 9 mos · Mumbai, Maharashtra, India

MultitaskingCommunication

Kotak education foundation

Senior Manager - Training and Employee Engagement

Jan 2019 – Oct 2020 · 1 yr 9 mos · Mumbai Area, India

Enthusiastic professional with proven ability to design and deliver training to a variety of individuals on topics ranging from Communication Skills to Goal Setting and Time / Stress Management. Possesses easily transferable skills such as organisation, working with teams, and writing skills.
Currently working on strategies for internal employee development, team effectiveness and leadership development consulting to all levels of an organisation. Able to design and implement strategic plans and develop high performing teams. Build a robust L&D and Employee Engagement Strategy to create an engaging work culture and promote retention.
Working closely with CXOs to encourage and engage organisation development and build an effective strategy to create impact and meet organisation objectives.
Lead and strategise Training for all KEF employees.
Training needs analysis
Work closely with Project Heads to identify training needs
Create training plans and feedback
Oversee quality of training content
Lead Employee Engagement activities for KEF employees
Strategise employee engagement
Develop a better culture at work to keep employees engaged
Plan and implement activities that increase employee morale and motivation
Point of contact for all grievances
Sensitise managers on people management
Handle cases of difficult employees and manage performance improvement plans
Oversee Performance Management process - KRA setting, Appraisals and Performance
Improvement plans

MultitaskingCommunicationTrainingEmployee Engagement

Walmart

2 roles

Chief of Staff

Promoted

Aug 2014 – May 2017 · 2 yrs 9 mos

Chief of Staff to Senior Director, Global Business Processes, India
Walmart Technology
Worked closely with Senior Director and Leadership for team operations strategy, team development and budget
Managed invoicing process of projects end to end
Assisted in communications both internal and external – power point presentations, email and circulars
Identified and resolved issues that act as hindrance in the normal functioning of organisational operations
Actively led the Communications pillar for the Women’s Resource Council (a Diversity initiative) for Walmart Technology, Bangalore

MultitaskingCommunication

Executive Assistant

Apr 2013 – Jul 2014 · 1 yr 3 mos

Executive Assistant to Senior Director of Global E-commerce, Bangalore
Walmart Global Technology Services, Bangalore
Calendar Management for the Director – Meetings and Travel
Coordinated and time managed leadership team meetings
Team budget and headcount management
Email correspondence to associates regarding team events and team announcements
Worked closely with Project Management Officer for budgeting and operations
Visitor Management – end to end
Successfully project managed campus induction programs with the human resources team
Program Management for the Women’s Diversity Council at Walmart Bangalore

MultitaskingCommunication

Goldman sachs services

Executive Assistant

Jan 2009 – Apr 2013 · 4 yrs 3 mos

Admin Assistant to Managing Director of Human Capital Management.
Goldman Sachs Services Pvt. Ltd., Bangalore
[Hired on contract through Mafoi (Ranstad) Consulting. Was converted to a permanent role in March, 2010]
Managed MD’s calendar – meeting schedules and travel plans/logistics
Co –ordinate and follow up with HR Leadership team for weekly updates and project deadlines
Personnel administration for the HR department – transfers, terminations and new hire initiations
Organise team social events and off sites
Work with Chief of Staff on HR metrics, Headcount tracking and regional updates for the Global HR team
Additional Assistant to the CEO of Goldman Sachs, Bangalore
Additional role – Global Leadership and Diversity coordinator
Project manager for all Diversity events – budget, content and execution
Vendor management
Maintain Diversity website for the organisation