Karen Greene

Operations Associate

Austin, Texas, United States25 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in operationalizing global programs at scale.
Proven track record in building high-performing teams.
Strong background in sales operations and project management.

Stackforce AI infers this person is a SaaS Operations Leader with expertise in sales and project management.

Contact

Skills

Core Skills

Global Cross-functional Team LeadershipProgram ImplementationProject ManagementSales Operations

Other Skills

CommunicationCross-functional Team LeadershipProject PlanningProcess ImprovementSales & MarketingRisk ManagementStrategic PlanningProductivity ImprovementStrategic RoadmapsStakeholder EngagementStrategyCustomer ExperienceLeadershipBusiness Process ImprovementProgram Launch

About

Trusted leader with a proven track record in creating compelling visions, developing strategies, collaborating with cross-functional leadership, and driving successful outcomes. My strengths lie in building high-performing teams, managing shared support operations, and implementing global programs. I am adept at optimizing processes and operations to reduce costs and enhance organizational efficiency.

Experience

25 yrs 11 mos

Total Experience

8 yrs 7 mos

Average Tenure

Current Experience

Cloudflare

2 roles

Operational Excellence Manager

Nov 2023 – Aug 2024 · 9 mos

Global RFP Manager

Oct 2019 – Nov 2023 · 4 yrs 1 mo

Create centralized strategy for operationalizing Global RFP program at scale.
Super-administrator of Responsive (formerly RFPIO), in charge of administering and managing over 2000 end users, role management, and visibility of content.
Maintain content library of nearly 4000 assets.
Deliver company-wide RFP enablement sessions.
Collaborative and successful partner with other groups across the organization on RFP strategy and tools, quality, compliance, training, technology enablement, process innovation, and change management.

Global Cross-Functional Team LeadershipProgram Implementation

Apple

2 roles

Senior Project Manager, Sales Planning and Operations

Jun 2010 – Mar 2019 · 8 yrs 9 mos · Austin, Texas Metropolitan Area

Project-managed responses to competitive procurement opportunities. Responsible for viability assessment, response recommendation, key deliverables summary, content review and editing, deadline management.
Prepared and presented project status and risk reports for executives.

CommunicationCross-functional Team LeadershipProject ManagementSales Operations

Project Manager, Sales Planning and Operations

Feb 2006 – Jun 2010 · 4 yrs 4 mos · Austin, Texas Metropolitan Area

Project-managed responses to competitive procurement opportunities for Education, Enterprise and Government customers.
Created processes, and established best best practices to respond to RFP's
Strategized with key stakeholders (Finance, Legal, Sales, Services, Contracts) to establish processes to improve the efficiency of the bid process while increasing win rate
Developed and delivered RFP training to Sales Teams

CommunicationProject PlanningProject ManagementSales Operations