Lakesh KC

Operations Associate

Bengaluru, Karnataka, India14 yrs 4 mos experience

Key Highlights

  • Proven track record in operational management.
  • Expertise in team leadership and process improvement.
  • Strong background in inventory and logistics management.
Stackforce AI infers this person is a logistics and operations management expert in the e-commerce sector.

Contact

Skills

Core Skills

Operational ManagementTeam LeadershipTeam ManagementBusiness Process ImprovementInventory ManagementLogistics ManagementVendor Management

Other Skills

Customer ServiceMicrosoft OfficeMicrosoft WordCustomer SatisfactionStrategic PlanningTime ManagementBusiness StrategyMicrosoft ExcelBusiness DevelopmentStrategySalesProcess ImprovementBusiness CoordinationTeamworkNegotiation

About

Store Area (25000 SQFT)  INWARD & OUTWARD. Checking New Merge MIS on Daily bases including databases of different units  Through team building, motivated personnel to maintain efficiency levels.  Communicated daily results to upper management  Planning store operation , end to end  Inventory, Cod Management  Last Mile for delivery partner  planning for weekly OPH & order loss  Planning CPO on store wise  Control of Return to Origin (RTO)  Meetings with RTO, COD & Complaints with shift In-charge  Handling new lunch store (9) new lunch store  Handling over all store metrics ( Breaches, RTO , FC cancelation, Defects.

Experience

14 yrs 4 mos
Total Experience
3 yrs 1 mo
Average Tenure
1 yr 11 mos
Current Experience

Flipkart

Operation lead

May 2024Present · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Customer ServiceMicrosoft OfficeMicrosoft WordCustomer SatisfactionStrategic PlanningTime Management+10

Dunzo digital private limited

Sr. Store Manager

Sep 2022Oct 2023 · 1 yr 1 mo · Bangalore · On-site

TeamworkTeam LeadershipNegotiationBusiness Process ImprovementProblem SolvingTeam Management

Zepto

Dark Store Manager

Aug 2021Sep 2022 · 1 yr 1 mo · Bangalore Urban, Karnataka, India

  • Worked as a dark store manager whereas taking care of the complete store operation, last mile, inventory management.
  • Skills : Inventory management Retail sales, Team building, process excellence Operational Excellence.
Inventory ManagementRetail SalesTeam BuildingProcess ExcellenceOperational ExcellenceOperational Management

Rentomojo

Team Lead

Dec 2018Jun 2021 · 2 yrs 6 mos · Bangalore · On-site

  • Logistics Operational Planning, Warehouse management, Vendor management, and onboarding to the marketplace products partnership.
Logistics ManagementVendor Management

Tata play ltd

2 roles

Senior Executive- NVSD Customer operation

May 2015Dec 2018 · 3 yrs 7 mos

Corpotate sales executive

Mar 2011May 2015 · 4 yrs 2 mos

Education

Mangalore University

BBM

Jan 2007Jan 2010

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