Vivek Aggarwal

Operations Associate

Delhi, India1 yr 9 mos experience

Most Likely To Switch

Key Highlights

Experienced in customer service and operational support.
Strong background in talent acquisition and recruitment.
Pursuing MBA in Finance and Operations.

Stackforce AI infers this person is a Customer Service and Operations Analyst with a focus on Financial Services.

Contact

Skills

Core Skills

Customer ServiceRecruitment

Other Skills

CommunicationActive Listeningtalent acquisitionBusiness CommunicationsFinancial EducationFinancial LiteracyMarketingIntegrated MarketingMarketing ManagementIntegrated Marketing Communications PlanningProduct ManagementProduct MarketingBrand ManagementBrand DevelopmentBrand Awareness

Experience

1 yr 9 mos

Total Experience

10 mos

Average Tenure

1 yr 1 mo

Current Experience

Natwest group

Customer service and Operations analyst

Mar 2025 – Present · 1 yr 1 mo · Gurugram · Hybrid

Zomato

ZAAP associate

Jul 2024 – Mar 2025 · 8 mos · Gurugram · On-site

Major responsibilities
Providing exceptional services to
customers, making a personal touch
with them.
Resolving their issues by carefully
addressing their need and questions
Learnings
Customer and operational support
Taking feedbacks for further improvement
Collaborative teamwork
Unreasonable hospitality

CommunicationActive ListeningCustomer Service

Veersa technologies

Recruiter

Aug 2023 – Sep 2023 · 1 mo · Noida, Uttar Pradesh, India · Hybrid

An assisting role in talent acquisition, sourcing, and evaluating candidates for job positions. •Collaborated with hiring managers, assisted them in conducting interviews, and assess candidates skills and qualifications.
Effective communication and a keen understanding of organizational needs were essential to match the right candidates with suitable roles, contributing to successful staffing.
Navigated through various aspects of HR, adding depth to my professional journey.
Engaged with talented individuals and played a role in the recruitment landscape.
Embraced the ever-changing HR landscape and its multifaceted challenges.

talent acquisitionBusiness CommunicationsRecruitment