Arfa Alvi — Chief Operating Officer

Practical and results-driven AI Automation Engineer & ServiceNow Professional with 8+ years of experience designing automation, enterprise workflows, and data-driven systems across financial services and software-house environments. Currently at ZaironLabs, I build scalable automation solutions and orchestrate AI-assisted workflows using n8n, Python, APIs, RPA, and ServiceNow platform capabilities (ITSM, Flow Designer, integrations) to eliminate manual work, accelerate service delivery, and improve operational reliability. My background as IT Head / Data Analyst includes end-to-end ownership of ERP database design, automated reporting (Power BI, Excel, SQL), and SOP/policy development. I bring a combination of systems thinking + platform engineering, enabling organizations to streamline operations through ServiceNow workflows, automation, and cross-platform integrations. I specialize in: - Designing and implementing ServiceNow workflows (Flow Designer, business rules, automation) - Building integrations between ServiceNow, APIs, and external systems - Developing scalable automation flows (n8n, REST APIs, webhooks, RPA) - Turning complex data into actionable dashboards (Power BI, SQL, Advanced Excel) - Building AI/ML-powered automation pipelines and embedding them into enterprise workflows - Creating SOPs, governance frameworks, and training programs for adoption at scale I’m passionate about leveraging ServiceNow as a central orchestration layer alongside AI and automation tools to modernize operations and drive efficiency. Open to collaboration, ServiceNow-focused roles, and opportunities that combine workflow automation, platform engineering, and data-driven decision-making.

Stackforce AI infers this person is a SaaS-focused automation and data analytics expert.

Location: Lahore, Punjab, Pakistan

Experience: 9 yrs 1 mo