Arfa Alvi

Chief Operating Officer

Lahore, Punjab, Pakistan9 yrs 1 mo experience
Highly StableAI Enabled

Key Highlights

  • 8+ years in AI automation and ServiceNow.
  • Expert in building scalable automation solutions.
  • Strong background in ERP design and data analytics.
Stackforce AI infers this person is a SaaS-focused automation and data analytics expert.

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Skills

Core Skills

Operational ExcellenceStrategic GrowthAutomation Pipeline DesignIntegration DevelopmentErp Database DesignAutomated Reporting

Other Skills

Statistical Data AnalysisCustomer Relationship Management (CRM)Automation EngineeringDatabasesWeb DevelopmentArtificial Intelligence (AI)Object-Oriented Programming (OOP)n8n

About

Practical and results-driven AI Automation Engineer & ServiceNow Professional with 8+ years of experience designing automation, enterprise workflows, and data-driven systems across financial services and software-house environments. Currently at ZaironLabs, I build scalable automation solutions and orchestrate AI-assisted workflows using n8n, Python, APIs, RPA, and ServiceNow platform capabilities (ITSM, Flow Designer, integrations) to eliminate manual work, accelerate service delivery, and improve operational reliability. My background as IT Head / Data Analyst includes end-to-end ownership of ERP database design, automated reporting (Power BI, Excel, SQL), and SOP/policy development. I bring a combination of systems thinking + platform engineering, enabling organizations to streamline operations through ServiceNow workflows, automation, and cross-platform integrations. I specialize in: - Designing and implementing ServiceNow workflows (Flow Designer, business rules, automation) - Building integrations between ServiceNow, APIs, and external systems - Developing scalable automation flows (n8n, REST APIs, webhooks, RPA) - Turning complex data into actionable dashboards (Power BI, SQL, Advanced Excel) - Building AI/ML-powered automation pipelines and embedding them into enterprise workflows - Creating SOPs, governance frameworks, and training programs for adoption at scale I’m passionate about leveraging ServiceNow as a central orchestration layer alongside AI and automation tools to modernize operations and drive efficiency. Open to collaboration, ServiceNow-focused roles, and opportunities that combine workflow automation, platform engineering, and data-driven decision-making.

Experience

9 yrs 1 mo
Total Experience
8 yrs 11 mos
Average Tenure
2 mos
Current Experience

Zairon labs

Chief Operating Officer

Mar 2026Present · 2 mos · Lahore District, Punjab, Pakistan · On-site

  • As Chief Operating Officer (COO) at Zairon Labs, I lead operational excellence and strategic growth for a cutting-edge AI, automation, and custom software development company based in Lahore, Pakistan. Zairon Labs is dedicated to empowering businesses with intelligent digital solutions — from AI-driven applications and business process automation to data analytics, intelligent QA, and enterprise-grade ERP solutions & digital transformation services.
  • In my role, I connect business vision with execution by improving day-to-day operations, building strong teams across the organization, and scaling processes that make work more efficient and support sustainable growth.
Statistical Data AnalysisCustomer Relationship Management (CRM)Operational ExcellenceStrategic Growth

It beast

Automation Engineer

Dec 2025Mar 2026 · 3 mos · Lahore, Punjab, Pakistan · Hybrid

  • Design, build and maintain end-to-end automation pipelines using n8n, Python, and APIs to integrate SaaS and on-prem systems.
  • Develop custom n8n nodes/credentials/scripts for proprietary systems and third-party services.
  • Orchestrate AI/ML model inference pipelines and connect model outputs to business workflows (alerts, reporting, ticketing).
  • Implement monitoring, error handling and retry logic for workflow reliability and observability.
  • Work with product and operations teams to turn manual tasks into automated processes; document SOPs and create runbooks.
  • Provide technical mentorship and deliver trainings on n8n, automation best practices, and integration patterns.
Statistical Data AnalysisAutomation EngineeringAutomation Pipeline DesignIntegration Development

First punjab modaraba

Head of Information Technology

Jan 2017Dec 2025 · 8 yrs 11 mos · Lahore, Punjab, Pakistan · On-site

  • Led IT function and a team of I.T. professionals; managed vendor contracts and implementations to improve operational efficiency.
  • Designed and implemented ERP database and modules (including repossession & legal module for NPL handling).
  • Automated core reporting (eCIB V2 automation using MS Access + Excel) and built dashboards in Excel & Power BI for executive decision-making.
  • Developed task management and file movement systems to track approvals and reduce process delays.
  • Delivered ERP user training, provided first-line support, and resolved data and reporting issues.
  • Authored IT procedures, policy manuals, and implemented HR services project (systems, SOPs, agreements).
Statistical Data AnalysisDatabasesERP Database DesignAutomated Reporting

Education

University of Sargodha

Bachelor's degree — Computer Science

Oct 2012Oct 2016

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