Sajal Roy

Operations Associate

Bengaluru, Karnataka, India8 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 7 years of experience in Supply Chain and Business Operations.
Proven track record in optimizing processes and driving measurable improvements.
Expert in data-driven decision making to enhance customer experience.

Stackforce AI infers this person is a Supply Chain and Operations expert with a focus on process optimization and data-driven strategies.

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Skills

Core Skills

Program ManagementSupply Chain ManagementProject ManagementStakeholder ManagementConsultingProcess ImprovementVendor ManagementInternational Logistics

Other Skills

Project Planning and ExecutionCross-functional Problem SolvingProblem SolvingBusiness StrategyLogistics ManagementWarehouse OperationsBusiness Operations

About

As a program management professional with a passion for optimizing processes, I bring over 7 years of experience in Supply Chain and Business Operations, driving measurable improvements and creating value. Whether it's streamlining logistics, managing complex projects, or improving operational efficiency, I thrive in dynamic, results-driven environments. In my current role at Delhivery, I’ve led initiatives that have significantly enhanced supply chain operations focusing on loss prevention collaborating cross-functionally with Product (automation), Operations (execution), and Business Development (client strategy) teams. My experience spans working with top organizations like E&Y, Amazon, and Maersk Global Services, where I’ve delivered solutions that optimize end-to-end business operations. I excel in using data-driven insights to drive decisions, with a focus on improving service levels and reducing losses, leading to better customer experience. My goal is to continue leveraging my expertise to optimize processes, reduce inefficiencies, and contribute to business growth. If you’re looking for a results-oriented operations professional with a proven track record of driving impact, let's connect. I’m always open to new opportunities and excited to tackle challenges that shape the future of supply chain and operations.

Experience

8 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

3 yrs 8 mos

Current Experience

Delhivery

Manager

Sep 2022 – Present · 3 yrs 8 mos · Bengaluru, Karnataka, India · On-site

Program ManagementSupply Chain ManagementProject Planning and ExecutionCross-functional Problem SolvingProcess Improvement

Ey

Consultant

Oct 2020 – May 2022 · 1 yr 7 mos · Mumbai, Maharashtra, India

PMO for preparing project plan and daily activity runbook in Data Migration Project of a PSU 3 National Bank Merger across 5500+ branches
Coordinated with external audit & merger entities to ensure RBI compliance on Data Migration for auditing 715+ core observations
Involved as Business Analyst for gathering and analyzing source data to design and execute Data Governance and Data Quality implementation project for a Life Insurance firm.
PMO involved in complex data migration project of a housing loan NBFC responsible for Project Plan, Burn Down measuring project progress and daily activity tracker
SPOC for data profiling and mapping source to target Master Data and highlighting anomalies to senior management

Stakeholder ManagementConsultingProject Management

Mattel, inc.

Summer Intern

May 2019 – Jul 2019 · 2 mos · Bangkok Metropolitan Area, Thailand

Identified process improvements and designed sustainable process flow for procurement team
Designed and implemented SOP for DIJ printing process to reduce change over time

Problem SolvingProcess Improvement

Amazon

Senior Associate

Jul 2015 – Jul 2017 · 2 yrs · Bengaluru Area, India

Worked with India Business Operations team to provide for the merchants’ claims to Fulfillment by Amazon, including all the claims of products not received as per Purchase Order during various stages such as inbound, warehouse lost, warehouse damage etc.
Also closely working on removals on redundant inventory and timely sharing the records with the Cloudtail team on the systems and tools for report creation and generation of Removals.
Prior to that I was working with US operations which included tasks in populating/procuring content for the product catalogs on the Amazon Web Site. Duties include content creation, population of content from various sources (including research on the internet), interacting/ coordinating with vendors and manufacturers, identifying and correcting errors.

Problem SolvingVendor Management

Maersk global service centres (india) pvt. ltd.

Associate - Liner Business

Sep 2013 – May 2015 · 1 yr 8 mos · Pune, Maharashtra

Involved proactively managing supply chain activities of shipping preventing any operational issues through effective use of internal systems and reporting capabilities of timely vessel operations across the globe.

Problem SolvingInternational Logistics