Deepak Kumar

Operations Associate

Gurugram, Haryana, India4 yrs 5 mos experience
Highly Stable

Key Highlights

  • Managed operations for multiple stores effectively.
  • Trained over 200 employees in operational excellence.
  • Achieved high customer satisfaction through effective complaint resolution.
Stackforce AI infers this person is a Retail Operations Manager with strong leadership and operational management skills.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementLeadershipStore ManagementTeam ManagementData Analysis

Other Skills

Customer ExperienceInventory AccuracyInventory ManagementOrder ProcessingProblem SolvingTeam MotivationInventory ControlCustomer Satisfactioncustomer complaint resolutionTeam LeadershipKey Performance IndicatorsPeople ManagementMulti-Store OperationsOperationsAccounting

About

Looking for a job profile where I can manage and fulfill guest/client demand & expectation as well as resolve staff grievances and work as team leader for the company's benefit.

Experience

4 yrs 5 mos
Total Experience
1 yr 5 mos
Average Tenure
--
Current Experience

Dealshare

Manager - Spoke Operations

Oct 2025 – Jan 2026 · 3 mos · Jaipur, Rajasthan, India · On-site

  • Managed daily store operations, customer escalations, and team performance while maintaining a professional, customer-focused environment. Recruited and trained 200+ employees, optimized manpower, conducted inventory audits, ensured SOP compliance, and reduced wastage. Collaborated with vendors and internal teams to streamline procurement, replenishment, and logistics, improving efficiency, customer satisfaction, and store performance.
Customer ExperienceInventory AccuracyInventory ManagementLeadershipOperations ManagementOrder Processing+2

Zepto

Delivery Hub Manager

Sep 2024 – Oct 2025 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Store ManagementInventory ManagementInventory ControlInventory AccuracyCustomer SatisfactionCustomer Experience+6

Blinkit

5 roles

Store Manager

Jan 2024 – Sep 2024 · 8 mos · On-site

Team ManagementMulti-Store OperationsProblem SolvingOperations ManagementData AnalysisTeam Motivation+2

Assistant Store Manager

Promoted

Mar 2023 – Dec 2023 · 9 mos · On-site

Multi-Store OperationsProblem SolvingOperations ManagementData AnalysisPeople ManagementLeadership+2

Team Leader

Promoted

Jun 2022 – Mar 2023 · 9 mos · On-site

Problem SolvingLeadershipOperationsOrder Processing

Senior Assistant

Nov 2021 – Jun 2022 · 7 mos · On-site

Data AnalysisAccountingSelf-confidence

Biller

May 2021 – Sep 2021 · 4 mos · Gurugram, Haryana, India · On-site

Data AnalysisAccountingSelf-confidenceTypingData EntryFinancial Accounting

Swadeshi khadi traders private limited

Store Helper

Dec 2019 – Mar 2021 · 1 yr 3 mos · Aligarh · On-site

Data AnalysisAccountingLeadershipTypingData Entry

Education

Dr. B. R. Ambedkar University, Agra

Master of commerce — Accounting and Finance

Jul 2017 – May 2019

Dr. B. R. Ambedkar University, Agra

Bachelor of Commerce - B.com — account and law

Jan 2014 – Jan 2017

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