Jun 2023 – Present · 2 yrs 11 mos · India · On-site

• A Sales and Operations Manager plays a key role in aligning sales strategies with operational capabilities to ensure business growth and efficiency.
• Core Sales Skills
• Sales Strategy Development – Designing and implementing effective sales plans.
• Customer Relationship Management (CRM) – Proficiency with CRM tools (e.g., Salesforce, HubSpot).
• Lead Generation & Conversion – Identifying and converting potential clients.
• Negotiation & Persuasion – Closing deals effectively.
• Market Analysis – Understanding trends, competition, and customer behavior.
• 🔹 Operations Management Skills
• Supply Chain Management – Coordinating procurement, logistics, and inventory.
• Process Optimization – Streamlining workflows for efficiency.
• Demand Forecasting – Predicting product/service demand to align supply.
• Resource Allocation – Effective use of manpower, budget, and assets.
• KPI Monitoring & Reporting – Tracking key performance indicators.
• 🔹 Leadership & Team Management
• Team Leadership – Leading cross-functional teams across departments.
• Conflict Resolution – Handling disputes and maintaining a productive environment.
• Training & Development – Coaching team members for performance improvement.
• Performance Management – Setting goals, providing feedback, and reviews.
• Delegation – Assigning tasks effectively to manage workload.
• Inventory Control Systems – Managing stock efficiently.
• 🔹 Communication & Interpersonal Skills
• Cross-Functional Communication – Coordinating between sales, marketing, logistics, etc.
• Client Communication – Professional interaction with customers and stakeholders.
• Presentation Skills – Delivering insights, plans, and results to teams and executives.
• Multitasking & Prioritization – Managing multiple projects effectively.
• Crisis Management – Staying calm and focused under pressure.
• Business Planning
• Change Management – Driving and adapting to organizational changes.
• Customer-Centric Mindset – Ensuring customer satisfaction and loyalty.