Mar 2020 – Dec 2021 · 1 yr 9 mos · Gurgaon, Haryana, India

Dec 2016 – Mar 2020 · 3 yrs 3 mos · Noida Area, India

• New business development. Growth manager. P&L.
• Handling large accounts & managing end to end GMV.

May 2016 – Dec 2016 · 7 mos · Gurgaon, India

• I was responsible for establishing new market development initiatives for the
• POS business.
• 1. I lead customer acquisition for North India
• 2. I keenly explore gaps in customer experience of competitive products and win customers with a better CX
• 3. I am currently exploring content marketing to increase the brand recall for innoviti amongst startups and merchants
• Highlight: Won the business of a large retailchain basis a much better customer experience during on-boarding.
• If you seek a solid POS machine for your business along with a team that genuinely supports, reach out to me at gaurav.jain@innoviti.com
• Top Skill Gained: Optimizing customer acquisition funnel and channels.

Mar 2015 – Apr 2016 · 1 yr 1 mo · Gurugram, Haryana, India

• I joined Juvalia when it was yet a startup. My role evolved quickly in 1.2
• years from B2B sales, Seller On-boarding, Marketplace Activations and
• Product UX (from sellers perspective).
• 1. I was responsible to manage Dharmalife and Voylla as private labels for Juvalia&You
• 2. I established channel partnerships across global marketplaces like Amazon, Jabong, Myntra, Ebay & MarkaVIP in UAE
• 3. I was keenly involved in building the refunds process which was key to a powerful customer experience
• Highlight: The partnerships I established across marketplaces led to an aggressive brand recall for Juvalia&You in a short time.
• Marketplace listings also led to increase in revenue at a reduced marketing cost.
• Top Skill Gained: Establishing win-win partnerships to scale quickly.

Apr 2013 – Jun 2013 · 2 mos · Mumbai Area, India

• The internship at BOSE was part of my MBA program. I was responsible to understand retail sales at stores in Mumbai.
• 1. I deeply understood the challenges faced by retail sales team members especially from e-commerce portals
• 2. I also studied their marketing strategies
• Highlight: I helped the retail sales teams to engage customers in value creation and the importance of a BOSE bought from a real store than an ecommerceportal/ marketplace.
• Top Skill Gained: Building strong relationships on trust and value add.

Feb 2010 – Apr 2012 · 2 yrs 2 mos · Noida Area, India

• I worked for 2+ years at TCS as a core developer for an U.S based customer.
• 1. I led a team of 5 for the Ashland “tread depth” project. We suggested revenue enhancing value add for the customer
• 2. I was responsible to capture accurate tech specs. This was to reduce overall dev time and focus on testing to ship a solid product
• Highlight: I helped train and mentor new staff that reduced overall cost of delivery and added more time to QA.
• Top Skill Gained: Project management and technical documentation.