Akhil Patil

Operations Associate

Mumbai, Maharashtra, India5 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • Proven leadership in managing operations at top food delivery companies.
  • Expertise in customer relationship management and escalation resolution.
  • Strong analytical skills with a focus on data-driven decision making.
Stackforce AI infers this person is a Customer Operations Manager with expertise in food delivery and logistics.

Contact

Skills

Core Skills

Project ManagementLeadershipPeople ManagementCustomer ExperienceData AnalysisTrainingCustomer Service

Other Skills

PlanningAnalytical SkillsOrganization SkillsDemand PlanningRelationship DevelopmentMS officeCustomer Escalation ManagementProject DocumentationDistribution Requirements PlanningLean ManagementInventory ManagementBusiness Relationship ManagementSupplier Relationship ManagementVendor ManagementProject Support

Experience

5 yrs 7 mos
Total Experience
1 yr 1 mo
Average Tenure
1 yr 8 mos
Current Experience

Swiggy

Assistant Manager - Central Operations

Aug 2024Present · 1 yr 8 mos · Mumbai, Maharashtra, India · On-site

PlanningAnalytical SkillsLeadershipPeople ManagementData AnalysisProject Management

Synergy technology services pvt. ltd.

Project Management Officer

Feb 2023Aug 2024 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

Organization SkillsPeople ManagementDemand PlanningRelationship DevelopmentMS officeProject Management+13

Zomato

Fleet Operations Lead

Feb 2022Feb 2023 · 1 yr · Mumbai, Maharashtra, India · On-site

People ManagementData AnalysisCustomer Escalation ManagementCustomer SatisfactionCustomer ServiceLeadership+7

Bureau veritas group

Operations Management Trainee

Jan 2020Dec 2020 · 11 mos · Mumbai, Maharashtra, India · On-site

Strategic CommunicationsData AnalysisTrainingAnalytical Skills

Flipkart

2 roles

Executive - Operations

Jul 2019Jan 2020 · 6 mos · Mumbai, Maharashtra, India · On-site

People ManagementRelationship DevelopmentCustomer SupportCustomer Escalation ManagementCustomer SatisfactionCustomer Service+9

Operations Intern

Feb 2019Mar 2019 · 1 mo · Mumbai, Maharashtra, India

Reliance industries limited

Summer Intern

May 2018Jun 2018 · 1 mo · Dahanu, Maharashtra

Education

Alkesh Dinesh Mody Institute for Financial & Management Studies

Master in Management Studies — Operations

Jan 2017Jan 2019

Savitribai Phule Pune University

Bachelor of Engineering - BE — Mechanical Engineering

Jan 2014Jan 2017

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