Oct 2022 – Present · 3 yrs 7 mos · Gurugram, Haryana, India · On-site

• As an Order Management Specialist, I am responsible for overseeing the entire order-to-delivery process, ensuring timely and accurate order fulfillment, and collaborating effectively with cross-functional teams to meet customer needs. My core responsibilities include:
• Order Management & Fulfillment: Handling end-to-end order processing, including order entry, order validation, inventory coordination, and ensuring timely shipment to meet customer expectations.
• Cross-Functional Collaboration: Working closely with various internal teams such as Sales, Customer Service, Supply Chain, and Logistics to ensure smooth order execution and resolve any issues that arise during the order fulfillment cycle.
• PR & PO Creation: Managing the creation of Purchase Requisitions (PR) and Purchase Orders (PO), ensuring proper documentation and approvals, and maintaining accurate order records.
• SAP Transactions: Utilizing SAP ERP system to process orders, track inventory, and generate reports. I leverage my deep understanding of SAP transactions to ensure accurate data entry and reporting, contributing to the efficiency of the overall order fulfillment process.