Gunjan Chaudhary

Operations Associate

Gurugram, Haryana, India5 yrs 6 mos experience

Key Highlights

  • Achieved significant improvements in CRM user adoption rates.
  • Led data-driven decisions resulting in revenue growth.
  • Expert in Salesforce configuration and analytics.
Stackforce AI infers this person is a data-driven professional with expertise in SAAS and sales operations.

Contact

Skills

Core Skills

Salesforce.comData AnalysisSales ProcessesFinancial AnalysisSales Operations

Other Skills

Data ProcessingMarket ResearchFinancial ForecastingMicrosoft SuitesStakeholder ManagementBusiness ManagementBusiness DevelopmentInformation TechnologyDigital MarketingWeb DevelopmentProgrammingSalesDatabasesSQLManagement

Experience

5 yrs 6 mos
Total Experience
1 yr 3 mos
Average Tenure
6 mos
Current Experience

Reliance consumer products limited

Assistant Manager

Nov 2025Present · 6 mos · Bengaluru, Karnataka, India

Blinkit

Program Manager

Jun 2024Oct 2025 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

Exotel

Senior Executive-Finance Operations

Sep 2023May 2024 · 8 mos · Gurugram, Haryana, India · Hybrid

  • Ensured data accuracy and completeness in both marketing and
  • CRM databases, achieving a data accuracy rate of 75% and main-
  • taining a database completeness score of 80%.
  • Utilized Tableau for advanced data visualization, providing in-
  • sightful dashboards for real-time monitoring.
  • Tracked and analyzed marketing campaign performance, achiev-
  • ing a 10% increase in conversion rates through optimized tech-
  • nology utilization and a 15% reduction in marketing expenditure
  • variances against budget allocations.
  • Provided training sessions for the marketing and sales teams,
  • resulting in a 20% improvement in CRM user adoption rates and
  • a 25% increase in lead conversion rates.
  • Developed and maintained quarterly revenue forecasts within
  • tolerable ranges, achieving a forecast accuracy of +/- 5% and
  • gradually reducing the tolerable range to less than 2% by Q1 of
  • FY 25.
Salesforce.comSales ProcessesData Analysis

Procol

Operations Specialist (Founder's Office)

Apr 2022Aug 2023 · 1 yr 4 mos · Gurugram, Haryana, India

  • Led data-driven decisions through:
  • Comprehensive business reviews for growth strategies.
  • Collaborative performance dashboard implementation.
  • Revenue metric analysis and optimization.
  • Achieved revenue increase via SAAS demand analysis.
  • Salesforce expert: configuration, analytics, and efficiency.
  • Committed to operational excellence and strategic optimization.
Salesforce.comSales ProcessesData Analysis

Upgrad

2 roles

Sales Operations Associate

Aug 2021Mar 2022 · 7 mos · Noida, Uttar Pradesh, India

  • Data Transformation and Reporting: Proficiently transformed data for reporting and Key Performance Indicator (KPI) tracking. I managed Lead Squared (LS) data and created insightful reports using tools like Google Sheets and MS Excel, facilitating comprehensive reviews by the sales team.
  • Reporting and Dashboard Management: I oversaw the production of reports and dashboards on a weekly, monthly, and quarterly basis. These reports were essential in facilitating discussions and strategic planning with the management team.
  • Process Optimization: I proactively identified opportunities for process improvement and automation within our sales operations. My efforts resulted in the successful implementation of enhancements, streamlining both new and existing processes.
Sales ProcessesSales OperationsData Analysis

Buisness Development Manager (Alliance and partnerships)

Jun 2020Jul 2021 · 1 yr 1 mo · Noida, Uttar Pradesh, India

  • In this role, I managed impactful marketing campaigns across various platforms, including PhonePe, Paytm, and Amazon, utilizing landing pages to engage and attract a wider audience. Additionally, I excelled in negotiating partnership agreements that were not only attractive but also aligned with our business objectives and strategies. My expertise extended to monitoring the performance of leads generated through these partnerships, working closely with counselors, and conducting in-depth analyses to enhance lead conversion rates. My track record demonstrates a commitment to driving results through innovative campaigns, strategic partnerships, and data-driven optimization, consistently contributing to organizational success.

Education

Maharaja Sayajirao University of Baroda, Vadodara

Bachelor of Science (BS) — Chemistry

Jan 2015Jan 2018

Best IT Training Institute in Delhi Aptech Malviya Nagar

Certification — Python Programming

Jan 2020Jan 2020

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