Nov 2023 – Present · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Leading the Strategic Integration & Procurement Engineering team, driving strategy, architecture, and delivery of platform capabilities for partners, internal teams, and customers.
• Directed multiple cross-functional initiatives, including:
• Google Workflow Integration — enabling seamless agreement automation within Google Workspace ecosystem, improving partner ecosystem adoption.
• DocuSign IAM for Procurement — extended the Intelligent Agreement Management platform to automate supplier onboarding, contract approval, and spend visibility.
• DocuSign iPaaS Integration — architected scalable connectors enabling low-code automation across enterprise platforms like Coupa, NetSuite, and ServiceNow.
• ID Verification Extension Apps — built and launched verification apps to strengthen trust and compliance for agreement execution.
• Delivered Workflow Chaining (EAP) feature, allowing customers to extend agreement actions into broader business workflows — from signature to system execution.
• Designed and implemented Federated RAG to eliminate data staleness; the system dynamically detects the system-of-record and performs CRUD operations across connected systems.
• Developed Dynamic Workflow Generator (NLP) — enabling natural-language workflow creation to reduce configuration time and onboarding friction.
• Scaled India engineering team, defining hiring, onboarding, and career frameworks while maintaining delivery velocity and quality.
• Partnered with product, design, and customer teams to align roadmap execution with business goals and measurable KPIs.