May 2025 – Sep 2025 · 4 mos · United States · Remote

Oct 2021 – May 2025 · 3 yrs 7 mos · San Francisco Bay Area · Remote

• Establish and lead a high-performing Engineering team of (5) including experts in Salesforce, Integrations, and Internal applications, effectively supporting critical business functions
• Create and maintain comprehensive best practices, policies, and processes to streamline the deployment and operation of SaaS applications at scale
• Collaborate with key business stakeholders to define and prioritize future projects, creating a strategic roadmap for ongoing initiatives and influencing alignment of priorities and timelines
• Successfully manage budgets, ensuring optimal allocation of resources and cost-effective execution of IT projects and initiatives
• Coordinate with cross-functional teams, aligning on key priorities, tasks, resource allocation, and framework to proactively identify risks or issues for deployed solutions
• Manage the recruitment, training, and development of technical staff to enhance the performance, skills and expertise of the technical team
• Strategize with senior leadership to identify areas of gaps or needs within proposed solutions, adding to roadmap to improve products, leverage new technologies, and optimize teams for efficiency
• Developed and implemented streamlined processes and playbooks for key requirements including CPQ enhancements, user provisioning, SOX audit, and test automation, enabling the team to prioritize and excel in change-the-business projects

Oct 2020 – Oct 2021 · 1 yr · Sunnyvale, California, United States

• Built and led a team of (3) developers and administrators to deliver tailored solutions for the Sales Systems team, resulting in improved efficiency, enhanced customer experience, and increased revenues
• Owned and managed systems supporting the Sales team, including Salesforce (Sales Cloud), Salesforce CPQ and Salesforce integrations to ensure seamless functionality, data integrity, and optimal performance
• Led organization-wide transitions from quote to cash process on-premise solution to the cloud, leveraging Salesforce platform to design and build scalable architectures, effectively 2x revenues
• Leveraged the Force.com platform to design scalable solutions and user experiences, ensuring optimal performance and seamless scalability
• Established and expanded a high-performing Salesforce team, overseeing the recruitment of talented developers and implementing industry best practices to drive efficiency and excellence
• Took ownership of the NPI (New Product Initiative) request process, facilitating the integration of new products and enabling quotability within Salesforce CPQ
• Collaborated with the development team to design and implement a wide range of automation solutions that enhanced and streamlined sales operations
• Collaborated cross-functionally with senior leaders including SVP of Business Operations and CMO on process improvements, coordinating with Engineering, Finance and Operations teams on execution
• Developed and implemented streamlined processes and playbooks for key requirements including CPQ enhancements, user provisioning, SOX audit, and test automation, enabling the team to prioritize and excel in change-the-business projects

Aug 2019 – Sep 2020 · 1 yr 1 mo · San Francisco Bay Area

• Oversaw the architecture and design of Salesforce platform and cloud, including the management of new product introductions, designing guidelines to locate efficiencies and optimize CPQ, resulting in enablement of increased multi-year service contracts
• Led the Salesforce Delivery for Sales Cloud, driving process improvements and increasing adoption of CPQ with a team of contractors to simplify user experience, reduce quoting errors and refine metrics supporting revenue recognition and data analytics
• Project managed Sales Ops initiatives and took ownership of deliverables, working with Sales Ops to operationalize risk management and communication and prioritize and deliver on tasks
• Collaborated with key Business Stakeholders to prioritize, plan, and deliver automation solutions that enhanced the efficiency of various business functions
• Oversaw the New Product Introduction (NPI) process as a representative of the Business Systems team, ensuring the successful launch of new products
• Managed the sprint planning and backlog refinement activities using Agile methodology, including resource allocation and change management processes as Scrum Master
• Developed and implemented streamlined processes and playbooks for key requirements including CPQ enhancements, user provisioning, SOX audit, and test automation, enabling the team to prioritize and excel in change-the-business projects

Aug 2017 – Aug 2019 · 2 yrs

• Own entire Salesforce org, overseeing system architecture, test automation, security, DevOps (CI/CD), integration with other systems and applications, supporting 3000+ users in the company
• Managed and developed a high-performing global team of 20 professionals across diverse locations
• Collaborate with executive level leadership in development of business strategy to support development and growth through partnerships and implementations
• Developed a comprehensive roadmap and strategic plan for Salesforce, leveraging a proactive approach to deliver effective automation solutions, supporting growth of the organization
• Managed a diverse portfolio of projects across multiple Salesforce clouds, ensuring seamless implementation and integration, guiding move from on premise to cloud solutions
• Created and implemented guidelines for key requirements including CPQ enhancements, user provisioning, SOX audit, and test automation, supporting the team in prioritizing change-the-business projects
• Guided the mentoring and professional growth of the team, providing valuable feedback and supporting individual development through a structured career path
• Managed planning, prioritizing, and resource allocation to ensure successful delivery of sprint deliverables and projects on time and within budget
• Accountable for strategic resources and budget planning for the fiscal year, ensuring optimal allocation of team resources to meet deliverables and drive successful outcomes
• Managed multi-million dollar vendor and contractors budget supporting current and future projects
• Designed and implemented automations providing improved revenue and product metrics to guide strategic decision making and support organization in transition into initial public offering (IPO)
• Designed, developed and deployed various automations and NPI processes, creating efficiencies to reduce labor hours, resulting in 20-25% in labor cost savings

Jan 2017 – Oct 2017 · 9 mos

• Responsible for Force.com Solution Design, develop and maintain the wider technical architecture at Nutanix.
• Develop applications to automate various functionalities to simplify business processes for business users using Force.com platform.
• Develop VisualForce pages, Apex Classes, Triggers, Sites, REST APIs.
• Analyze and break down complex business requirements into technical process components.
• Integration of Salesforce with external applications (Netsuite, Workday, Internal Portals etc.).
• DevOps, enabling CI/CD

Sep 2013 – Jan 2017 · 3 yrs 4 mos

Feb 2012 – Sep 2013 · 1 yr 7 mos · San Francisco Bay Area

• Custom application development using OA Framework, Oracle e-business suite
• Developing web services that are consumed by the Support Pages built in Drupal

Jan 2012 – Feb 2012 · 1 mo

• Developing extensions to existing Oracle Check Printing feature using OA Framework

Aug 2011 – Dec 2011 · 4 mos · San Antonio, Texas Area

• Custom OA Framework Development

Jul 2010 – Jul 2011 · 1 yr

May 2010 – Jul 2010 · 2 mos

Apr 2009 – Apr 2010 · 1 yr

Oct 2008 – Mar 2009 · 5 mos

Jun 2008 – Sep 2008 · 3 mos

Jan 2008 – Sep 2012 · 4 yrs 8 mos

Dec 2006 – Jul 2007 · 7 mos