Aug 2017 – Jan 2020 · 2 yrs 5 mos · Gurgaon, India

• Engaged with more than 250 restaurant partners across Delhi NCR to
• tie up on the platform including some of the top players, adding new customers while maintaining premium service levels for the existing ones.
• Converted 80% of the prospects into business in 2018 and 95% in 2019.
• Developed marketing techniques to boost up business for restaurant partners through campaigns, schemes and promotions.

Nov 2016 – Jun 2017 · 7 mos

• Involved in core B2B sales - looked for prospective clients across the city, fixed and hosted meetings,
• and signed them up for featuring on the So Delhi platform.
• Converted 90% of the meetings into business throughout the tenure.
• Consistently accomplished the monthly targets, achieved 160% of the requirement in the first month.
• Signed up 3 clients during the first week - officially recognized as a high achiever.
• Supervised and led a team of 2 for company's new venture - So Share, one of the latest entrant in the
• co-working spaces industry in Delhi. Achieved an occupancy of 85% in the first two months of its
• existence.

Aug 2014 – Sep 2016 · 2 yrs 1 mo · Delhi

• Drove all digital marketing campaigns including creative development, website
• development and maintenance, and social media management. Ensured targeted ROI and
• performance of each campaign.
• Steered the development of company's new website that led to more than 3 times increase in leads for
• the company's projects.
• Modeled the structure of an all new CRM initiative that led to multiple retentions of withdrawing
• customers and helped the company become more customer-friendly.
• Engaged in various offline marketing roles like event management, advertising and branding, and
• vendor management.
• Promoted within an year from the post of Sales Coordinator to Marketing & CRM Officer.

Sep 2013 – Feb 2014 · 5 mos · New Delhi

• Responsible for handling customers on a daily basis.
• Providing resolutions for their grievances and issues through careful listening and accounts handling,
• at the same time being sympathetic and empathetic.Pitching company's new products and services
• to the existing customers.
• Recognized as the Best Trainee of the team after the training period.