Apr 2024 – Jun 2025 · 1 yr 2 mos

Sep 2021 – Apr 2024 · 2 yrs 7 mos

Jan 2021 – Sep 2021 · 8 mos

Dec 2019 – Jan 2021 · 1 yr 1 mo

• Overall responsible for merchant happiness and retention

May 2017 – Dec 2019 · 2 yrs 7 mos

• 1. Formulating and executing strategies on scaling out the voucher business.
• 2. Introduced new innovative channels for branding.

Mar 2016 – May 2017 · 1 yr 2 mos · Bangalore

• Leading Rider support
• Heading city teams for Rajasthan region
• Heading Operations for Runnr Meals, a lunch ordering platform meant to solve the problem of daily lunches for corporate. Also, handling Business Development role in 3 regions in Bangalore
• Prior to it I was working through different roles of being a City Launcher of Ecom Operations, Project Manager , Business Developer , PAN India Operations Coordinator and a City Manager.

Jun 2015 – Mar 2016 · 9 mos · Gurgaon, India

• 1. In my last role with Gati, I was monitoring performance of 54 operating units on a daily basis and responsible for North Zone Ground Operations.
• 2. Monitoring a team of 500 people which includes staffs and business partners and responsible for the overall performance of the warehouse which includes areas like distribution, ECOM, 3PL and coordination with other operating units.
• 3. Develops and maintains appropriate client relationships at all levels to include internal staffs and business partners in order to maintain high service level standards with our internal and external customers.
• 4. Manage the day-to-day operation (Inbound, Outbound, Transshipment, MIS updation) of North Zone.
• 5. Use KPI's and data to measure and drive operational performance on a daily, weekly, monthly and annual basis.
• 6. Recommends and implements as directed new technologies, maintaining 5S (22 point checklist).
• 7. Acting as a CEO of warehouse in Lucknow and responsible for operational performance, revenue generation, budget allocation, managing new initiatives, maintaining client relationship etc.

Apr 2014 – May 2014 · 1 mo · Indore

• Implementation of Bar Code scanning
• Awarded for executing task of deciding packaging standard and designing automatic procedure of checking it at the docking area.
• Implementation of Kitting Process
• Introduced Kitting Process at the engine sub-assembly area by checking feasibility of implementing kitting process, deciding which parts to kit and designing kitting trolley and layout of kitting process.
• Build a model to calculate optimum number of returnable trolleys that will ensure smooth working of closed loop supply chain.
• Organized a campaign V.A.L.U.E. (Value added logistics for improved utilization and efficiency) to encourage employees for giving suggestions.

Nov 2010 – May 2012 · 1 yr 6 mos · Kota Area, India

• Responsibilities:
• Lead and trained a team of 5 members to be brought onboard the project by imparting technical training.
• Delivered a daylong presentation on quarterly basis on Vibration based Conditional Monitoring to a team.
• Responsible for Vibration Based Conditional Monitoring, Overhauling of Pumps, Root Blowers and Compressors.
• Planning daily maintenance activities and schedules for overhauling of various rotary equipment.
• Maintenance and upkeep of Engineering Drawing and Data’s.
• Documentation and implementation of various safety standards like BSC (British Safety Council), ISO 9001, ISO 14001, 5S and TPM.
• Achievements:
• Successfully completed the Overhauling of New Air Turbo during Fertilizer shutdown and many a time gave recommendations after observing vibration data on different machines and prevented shutdown losses.
• Identified and gave 2 critical suggestions during my tenure which helped the company to save 1.25 crores annually.

May 2008 – Jun 2008 · 1 mo

• The project work involved the study of Automobile general awareness, Fuel injection pump section, Transmission Section and Electrical Section.