Irshad Hossain

Customer Success Manager

Kolkata, West Bengal, India4 yrs 2 mos experience
Most Likely To Switch

Key Highlights

  • Awarded Employee of the Month at Oberoi Grand Hotel
  • Proficient in safety and security as a cabin crew member
  • Demonstrated exceptional customer service in hospitality and aviation
Stackforce AI infers this person is a Customer Service and Safety Specialist in the Hospitality and Aviation sectors.

Contact

Skills

Core Skills

Customer ServiceCabin Safety

Other Skills

Interpersonal SkillsService Orientation (Social)LeadershipReceptionist DutiesCustomer SatisfactionCustomer ExperienceCustomer SuccessCustomer Satisfaction (CSAT)Analytical SkillsCentre managerCommunity Relations ManagementSalesCustomer Relationship Management (CRM)Event ManagementFlight Safety

About

With a year-long tenure as a front office receptionist at Oberoi Grand Hotel, I've cultivated a robust background in the realm of hospitality. Notably, I earned the Employee of the Month award, a testament to my dedication and commitment to exceptional service. My journey then led me to Go First Airline, where I presently serve as a cabin crew member. My proficiency in safety and security matters is underscored by being awarded the self-conduct badge during my training. Through these experiences, I've honed a unique blend of customer-centricity, professionalism, and safety awareness that define my approach to both hospitality and aviation roles.

Experience

4 yrs 2 mos
Total Experience
1 yr
Average Tenure
2 yrs 1 mo
Current Experience

Akasa air

2 roles

Cabin Crew Senior

Promoted

Aug 2025Present · 8 mos · Bengaluru, Karnataka, India

Cabin Crew

Mar 2024Aug 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India

Openhouse

Community Manager

Oct 2023Mar 2024 · 5 mos · Kolkata, West Bengal, India · Remote

Interpersonal SkillsService Orientation (Social)Customer Service

Go first

Cabin Crew

Mar 2023Oct 2023 · 7 mos · Mumbai, Maharashtra, India · On-site

Interpersonal SkillsLeadershipCabin safety

The oberoi grand kolkata

Front Office Associate

Feb 2022Mar 2023 · 1 yr 1 mo · Kolkata, West Bengal, India · On-site

Interpersonal SkillsReceptionist DutiesCustomer Service

Education

St Francis Elite School

Higher Secondary

Jan 2016Jan 2018

Frankfinn Institute of Airhostess Training

Diploma — Aviation/Hospitality and Travel Management Course

Jun 2020Dec 2021

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