Ritika Arora

Operations Associate

India2 yrs 2 mos experience

Key Highlights

  • Extensive experience in customer service roles
  • Strong background in hospitality and travel management
  • Proven ability to handle guest relations effectively
Stackforce AI infers this person is a Customer Service Professional with a strong focus on Hospitality and Travel industries.

Contact

Skills

Core Skills

Customer ServiceGuest Service

Other Skills

Customer SatisfactionTravelHospitality IndustryHotel ManagementGuest Service ManagementHospitality ManagementFront OfficeTravel ManagementTravel PlanningTravel & TourismTravel AgencyReceptionist DutiesCashieringImmigration

Experience

2 yrs 2 mos
Total Experience
5 mos
Average Tenure
--
Current Experience

Rbc

Senior Personal Banking Officer

Feb 2023Dec 2025 · 2 yrs 10 mos · Vancouver, British Columbia, Canada · On-site

Westjet

Customer Service Representative

Aug 2022Feb 2023 · 6 mos · Vancouver, British Columbia, Canada · On-site

Freshii

Food Attendant

Jun 2022Aug 2022 · 2 mos · Vancouver, British Columbia, Canada · On-site

Walmart

Cashier

Sep 2021Aug 2022 · 11 mos · Delta, British Columbia, Canada

  • Currently working as a cashier responsibilities include receiving payments and issuing receipts and keeping track of all cash and credit transactions. Also getting experience in a customer service position and good knowledge of how cash registers operate.
Customer SatisfactionCustomer Service

Endeavour immigration limited

Immigration Consultant

Mar 2021Jun 2021 · 3 mos · Amritsar, Punjab, India

  • This was an amazing experience. I learnt about assessing cases on an individual basis and provided advice on the best entry option. Furthermore, ensured applications submitted were accurate and complete, on the correct forms, and with proper supporting documentation.
Customer SatisfactionCustomer Service

Webberz educomp limited

IELTS Trainer

Aug 2020Feb 2021 · 6 mos · Amritsar, Punjab, India

  • Became a certified Ielts trainer from IDP. Trained IELTS students to acquire their respective scores and develop excellent service. Understood all areas of the course syllabus provided and self updated on the latest exam trends. Developed various skills of teaching to engage students to achieve expected results.

Taj hotels

Guest Service Representative

Jan 2019Aug 2019 · 7 mos · Gurugram, Haryana, India

  • Performed duties of the guest service representative learnt about assisting guests with check-in & check-out processes, provide guests with hotel services information, and accommodated guests during their stay in an attentive, courteous and friendly manner.

Hyatt hotels corporation

Front Desk

Jun 2018Sep 2018 · 3 mos · Amritsar, Punjab, India

  • I was hired as an all-rounder trainee a few days after I started working at the front desk and specially worked as an operator. I learnt great communication skills, customer service and different guest handling situations.
Customer SatisfactionGuest Service

Global consultants

Human Resources Assistant

Apr 2017Nov 2017 · 7 mos · Amritsar, Punjab, India

  • worked here as HR assistant, this was a very first step to my career where I learnt a lot by meeting different people.
Customer SatisfactionCustomer Service

Education

Capilano University

Diploma of Education — International/Global Studies

Jan 2021Jan 2022

CT Institute of Hotel Management and Catering Technology

Bachelor's degree — Hotel/Motel Administration/Management

Jan 2017Jan 2020

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