Oct 2021 – Jun 2023 · 1 yr 8 mos · Dubai, United Arab Emirates

• As a Housekeeping supervisor in Five Star hotel (Emaar) my primary responsibility is to ensure that guest rooms are clean, comfortable, and welcoming for each guest's stay. I am responsible for performing a variety of cleaning tasks, including making beds, vacuuming, dusting, and cleaning bathrooms. I pay close attention to detail to ensure that each room is thoroughly cleaned and all amenities are replenished.
• Additionally, I am responsible for maintaining the overall cleanliness of public areas such as hallways, elevators, and lobby areas. I work closely with other members of the housekeeping team to ensure that all cleaning tasks are completed efficiently and effectively. I also interact with guests to address any concerns or requests they may have during their stay, and I strive to provide exceptional service to ensure their satisfaction.
• As a Housekeeping supervisor I am dedicated to maintaining a clean and comfortable environment for all guests. I am committed to ensuring that each guest's stay is enjoyable and memorable by providing high-quality housekeeping services. I am a detail-oriented and hardworking individual with strong communication and time management skills.

Jan 2019 – Jun 2021 · 2 yrs 5 mos · Pakistan

Nov 2018 – Nov 2019 · 1 yr · Pakistan · On-site

• As a Trainee Housekeeping Supervisor, I was responsible for learning and developing the skills necessary to oversee the daily operations of the housekeeping staff. During my tenure, I gained experience in ensuring that all rooms and public areas of the hotel were clean, organized, and well-maintained. I worked closely with the housekeeping team, assisting with assigning tasks and providing training as needed. I also learned how to conduct regular inspections to ensure that all rooms met the hotel's high standards of cleanliness and presentation. Additionally, I assisted with maintaining inventory levels for cleaning supplies and equipment and ordering new supplies as needed.
• During my training, I also developed strong customer service skills and learned how to handle guest complaints and work to resolve any issues related to housekeeping services. I was responsible for assisting with maintaining records and reports related to housekeeping operations and providing regular updates to senior management.
• As a Trainee Housekeeping Supervisor, I was eager to learn and grow in my role. I approached my tasks with enthusiasm and a willingness to learn from my colleagues and superiors. I developed a strong work ethic and the ability to work well under pressure, while maintaining a positive and professional attitude. Overall, my experience as a Trainee Housekeeping Supervisor provided me with a solid foundation in the hospitality industry and the skills necessary to succeed in a leadership role.