Koushik Biswas

Program Manager

Dallas, Texas, United States22 yrs 7 mos experience
AI ML PractitionerHighly Stable

Key Highlights

  • Achieved $2M+ in annual savings through IT strategy.
  • Reduced development lead time by 37% with automation.
  • Enhanced manufacturing productivity by 25% using Industry 4.0.
Stackforce AI infers this person is a Senior IT Leader specializing in AI-driven digital transformation and operational excellence across healthcare and manufacturing sectors.

Contact

Skills

Core Skills

It & Business TransformationCloud & Infrastructure ModernizationAi/genai-driven InnovationInnovation & Emerging TechnologiesProject Management

Other Skills

CargoWiseBringgTwiliobusiness process transformationintegrationautomationoperational efficiencyFinOpscloud cost managementdigital transformationIndustry 4.0DevOpsMLOpsIT governanceQA frameworks

About

I turn complex technology bets into business results — $2M+ in annual savings, 37% faster delivery cycles, and AI-driven platforms that scale across global manufacturing and healthcare operations. With 23+ years leading enterprise IT at the Sr. Director level, I bridge the gap between C-suite strategy and engineering execution. 💼 Core Competencies • IT & Business Transformation| Business-IT Alignment • Strategic Road mapping & Portfolio Management • Cloud & Infrastructure Modernization | ERP, MES & SaaS Platforms • AI/GenAI-Driven Innovation | Digital transformation / AI / BOTS • Agile & Scaled Agile Leadership | IT Governance & PMO Excellence • DevOps, MLOps & Automation Strategy • Innovation & Emerging Technologies | eCommerce & Digital Platforms • CRM & Sales Automation | Subscription & Service Management • IT Service Management (ITSM) | Cybersecurity & Risk Management • FinOps & Cost Optimization | Operational Excellence • Vendor, Contract & Strategic Partner Management • Change Leadership & Organizational Development • Mergers, Acquisitions & Post-Merger Integration • Mentorship, Coaching & Succession Planning • Stakeholder Engagement & Executive Communication • KPI-Driven Performance Management _______________________ 🔧 Tools • Smartsheet, Planview, Jira, Ralley, Monday.com • Jenkins, GitHub Actions, Terraform, CloudFormation, Ansible, Azure DevOps, Docker, Kubernetes • Power BI, Tableau, Apache Spark, Databricks, SQL, Python (Pandas) • Azure OpenAI, GitHub Copilot, LangChain, MLflow • Qtest, sonarqube,Fortify • ServiceNow, Splunk, Tenable, Grafana, Datadog, LogicMonitor • CloudHealth, AWS Cost Explorer • Ariba, Coupa, Vendor Scorecards • Oracle, SQLServer, MSSQL, MySQL _______________________ 🖥️ Technologies / Platforms • AWS, Azure, GCP, Oracle Cloud, Salesforce • Microsoft Dynamics, Plex MES • Salesforce Commerce Cloud, IoT Platforms, Selenium • Boomi, Oracle SOA _________________________ 📘 Frameworks / Methodologies • SAFe, Scrum, Kanban, XP • ADKAR, Prosci • OKRs, Balanced Scorecard ________________________ 🧠 Approaches / Techniques • Business Capability Modeling, Value Stream Mapping • Executive Dashboards, Storytelling with Data, Communication Plans • OKRs, SLA/OLA Dashboards • Stakeholder Impact Analysis

Experience

22 yrs 7 mos
Total Experience
2 yrs 10 mos
Average Tenure
--
Current Experience

Confidential company

Delivery Manager - Technology Programs

Aug 2025Present · 10 mos · Remote

  • Driving end-to-end business process transformation to enable a scalable, integrated platform across TMS, WMS,shipping, and notification systems.
  • Overseeing seamless integration of CargoWise, Bringg and Twilio with key enterprise applications to enhance automation and operational efficiency.-
CargoWiseBringgTwiliobusiness process transformationintegrationautomation+3

Rehrig pacific company

Sr. IT Leader - Enterprise Solution

Mar 2022Aug 2025 · 3 yrs 5 mos · Dallas-Fort Worth Metroplex · On-site

  • Defined and led enterprise-wide IT strategy, consolidating platforms and vendors to reduce redundancy—achieved ~$1.5M in annual cost savings through infrastructure optimization and FinOps-driven cloud cost management.
  • Directed digital transformation initiatives leveraging Industry 4.0 technologies (robotics, IoT, real-time analytics), improving manufacturing productivity by 25%.
  • Spearheaded cloud modernization across AWS, Azure, and hybrid infrastructure to enhance scalability, resilience, and operational efficiency.
  • Led enterprise DevOps/MLOps transformation—reduced development lead time by 37% and saved $500K+ annually through automation and CI/CD optimization.
  • Implemented enterprise QA and IT governance frameworks, increasing software reliability by 30% and reducing post-deployment incidents by 40%.
  • Implemented comprehensive QA test-case automation, defined robust frameworks and KPIs—achieved 55% automated test coverage within 2 quarters, significantly accelerating test cycles, enhancing software quality, and reducing delivery timelines.
  • Enhanced application security posture by establishing proactive governance, secure coding standards, and risk assessments—cut vulnerabilities by 35%.
  • Deployed AI-driven ITSM (Jira with Moveworks) to automate SLA enforcement, resulting significant amount in ticket resolution time.
FinOpscloud cost managementdigital transformationIndustry 4.0DevOpsMLOps+6

Unitedhealth group

2 roles

Sr. Manager, Software Engineering

Mar 2015Mar 2022 · 7 yrs · Hybrid

  • Led enterprise-wide ERP upgrade and optimization initiatives, collaborating with cross-functional business, architecture, and technology teams to align with organizational goals and drive measurable business value.
  • Managed large-scale performance tuning projects, leading application load and performance testing for critical platforms to ensure scalability, reliability, and peak system performance.
  • Directed enterprise release management, ensuring seamless delivery of technology solutions, minimizing disruption, and maximizing operational efficiency across multiple business units.
  • Developed and executed HIPAA-compliant data archiving and purging strategies, reducing storage costs while maintaining strict regulatory standards and audit readiness.
  • Maintained constant executive engagement—provided transparent, data-driven program updates to C-level leaders, strengthening alignment on roadmaps, performance, compliance, and strategic objectives.
  • Implemented best practices across both PMO and IT functions, championing process improvements that resulted in significant cost savings and enhanced operational effectiveness.
  • Drove adoption of ITIL and enterprise best practices in program delivery, supporting ongoing optimization of technical operations and project governance.
  • Fostered collaborative, high-performing teams through mentoring, stakeholder management, and capability development, significantly improving project delivery and business partnership.
ERP upgradeperformance tuningrelease managementHIPAA complianceITILproject governance+2

Sr. Technology Program Manager

Dec 2013Feb 2015 · 1 yr 2 mos · Hybrid

  • Lead and coordinate complex technology projects to ensure delivery on time, within budget, and aligned with strategic business goals.
  • Manage cross-functional and global teams, establishing governance frameworks and fostering collaboration to drive project success.
  • Develop, track, and communicate project plans and status updates using Agile/Scrum methodologies and advanced project management tools like JIRA and Rally.
  • Identify, assess, and mitigate project risks and issues, while continuously driving improvements in technology delivery, compliance, and operational excellence.

Loring ward

Sr. Consultant - Application Engineering

Sep 2012Dec 2013 · 1 yr 3 mos

Cisco systems

Sr. IT Consultant - Solution & Release Management (Enterprise B2B)

Jan 2010Sep 2012 · 2 yrs 8 mos

Thermo fisher scientific (dionex corp.)

Sr. Consultant - Oracle ERP Applications (Upgrade 11i - R12)

Aug 2009Jan 2010 · 5 mos

Jds uniphase

Sr. Consultant -Oracle ERP Applications ( Implementation & Release Management)

Jan 2009Aug 2009 · 7 mos · Milpitas, California

  • Customization, Data Base and Application Performance tuning and Interface Development.
  • Upgrade, implementation and release Management

Ness technologies, inc.

Sr. Solution Manager (Technology)

Jun 2007Dec 2013 · 6 yrs 6 mos · San Francisco Bay Area

Google

Sr. Consultant - Oracle ERP Applications [ Integration,Upgradeand,Release Management]

Jun 2007Jan 2009 · 1 yr 7 mos · San Francisco Bay Area

  • Customization, 3rd party tool integration, Process improvement, Project Management, Production support

Tech mahindra (formerly mahindra satyam)

Sr. System Engineer

Sep 2006Mar 2007 · 6 mos · Hyderabad Area, India

National institute of technology jamshedpur

Visiting Professor

Jan 2003Aug 2004 · 1 yr 7 mos · India · On-site

  • Taught advanced courses in Database Management Systems and Neural Networks to final-year engineering students at National Institute of Technology Jamshedpur.
  • Delivered a special lecture on Neural Network and Neuro-fuzzy Computing, enhancing student understanding of complex concepts.
  • Developed engaging course materials and assessments, fostering a collaborative learning environment that improved student performance.

Tata cummins

Sr. Manager (Software Development)

Jan 2002Jan 2006 · 4 yrs · Jamshedpur Area, India

Indian statistical institute, kolkata

Research Associate

Jun 2000Jul 2002 · 2 yrs 1 mo · Kolkata Area, India · On-site

  • AI & Soft Computing Intern – Pattern Recognition & Classification
  • Developed intelligent systems using soft computing methods to solve complex pattern recognition challenges.
  • Applied Fuzzy Logic for handling data uncertainty and enabling nuanced decisions
  • Built and optimized Multi-Layer Neural Networks (MLNN) and K-Nearest Neighbors (KNN) for robust classification
  • Explored supervised, unsupervised, and reinforcement learning techniques to boost model adaptability

Education

Stanford University

Statement of Accomplishment — Artificial Intelligence

Jan 2011Present

Purdue University

Postgraduate Degree — Data Science

Jan 2023Jul 2023

University of California, Berkeley

Project Management — Information Technology Project Management

Jan 2009Present

National Institute of Technology

Master in Computer Applications

Jan 1999Jan 2002

Stanford University

Statement of Accomplishment — Introduction to Databases

Jan 2013Present

Stackforce found 100+ more professionals with It & Business Transformation & Cloud & Infrastructure Modernization

Explore similar profiles based on matching skills and experience