Gitika Mahanta — Operations Associate
Began my career as a flight attendant with Go first, then moved to Jet Airways as a prospect of growth and upscaling myself as a Lead flight attendant. After serving 2 wonderful years decided to move out for the prospect of growth again and began my career with Indigo as a Lead Cabin Crew. After my last separation moved to Bangalore and have been working with AirAsia India ever since. Worked as a Lead Cabin Crew for a couple of months and joined Customer happiness through IJP (Internal job Posting). Now for the betterment of career and after building my experience into customer service I am open to find a better profile and to secure a challenging position where I can be Confident & energetic customer service representative passionate about serving customers, thrives in challenging and fast-paced environment, utilising my skills and acquire knowledge efficiently to achieve mine as well as organisational goals.
Stackforce AI infers this person is a customer service professional with extensive experience in the aviation industry.
Location: Bengaluru, Karnataka, India
Experience: 8 yrs 7 mos
Skills
- Customer Service
- Communication
- Leadership
- Problem Solving
Career Highlights
- Extensive experience in customer service roles across multiple airlines.
- Proven leadership skills as a Lead Cabin Crew member.
- Strong problem-solving abilities in high-pressure environments.
Work Experience
Atlassian
Workplace Support Services (1 yr)
OnePlus
Escalation Expert (1 yr)
AirAsia India
Flight Attendant (3 yrs 4 mos)
IndiGo (InterGlobe Aviation Ltd)
Lead Cabin Crew (11 mos)
Jet Airways
Cabin Crew Incharge (1 yr 10 mos)
GO FIRST
Flight Attendant (6 mos)
Education
Banking operations at Indian institute of banking and Information technology