Victoria Bellotti

CTO

San Francisco, California, United States36 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in user experience research and design.
  • Led impactful projects at Netflix and DoorDash.
  • Strong background in ethnographic studies and innovation.
Stackforce AI infers this person is a User Experience Researcher with expertise in B2C entertainment and technology sectors.

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Skills

Core Skills

User ExperienceUser-centered Design

Other Skills

CommunicationCustomer InsightUser ResearchQualitative ResearchHuman Computer InteractionEthnographyUser Interface DesignUser Experience DesignResearchResearch DesignUser InterfaceInteraction DesignInformation ArchitectureUsability TestingMobile Devices

About

SPECIALTIES: User experience (UX) research, hands-on-research and science enthusiast. Experienced in the intersection of human experience and algorithms. Skilled in qualitative and quantitative methods, user-centered design and evaluation, strategic innovation, business development, information architectures, future tech conceptual design, consulting, commercial and government proposal writing, management of user experience research team, management of cross-disciplinary and remote/long-distance collaboration projects, author, public speaker, inventor, and occasional vocalist. I am a social scientist by training that works very well with engineers, especially those interested in analytics and context-aware computing. LATELY: I was a Principal Researcher at DoorDash focusing on a variety of projects, mostly in informing newer aspects of the business. RECENT FOCUS AT NETFLIX: In my second year at Netflix, I was the research lead for Netflix Tudum, the official site to find & fuel your fandom for the shows and movies you love. I ran innovation exercises and many tactical and strategic research studies which were critical in determining what features we have prioritized for Tudum, such as a logged in experience and integration with the Netflix platform. Before that, I focused on member messaging and ranking algorithms. My collaborators were Data Scientists, Engineers and Designers. We did a lot of fun projects together. FOCUS AT LYFT: I worked on the Growth team, helping develop packages that would create loyal customers. I also worked on Autonomous vehicles informing the tools and processes that enable AVs to be developed, researching safety, providing human factors consulting on safety driver information displays and controls, and AV rider research. PAST FOCUS AS A RESEARCH SCIENTIST: Rideshare, the peer economy (AKA sharing economy) and opportunities for innovation to turbocharge transactions, including persuasive computing, analytics and context-aware computing (from profile, history and current context) for ideal matches for transactions. I am fascinated by services that draw people in to act in the interest of others or the community at large, rather than just self-interest. I am known for my work on understanding personal information, task and activity management, especially when embedded in email. I also researched UX needs for mobile and ubiquitous computing, computer-supported cooperative work, computer-mediated communication and privacy. Some of this work is published and highly cited.

Experience

36 yrs 5 mos
Total Experience
6 yrs 4 mos
Average Tenure
27 yrs 4 mos
Current Experience

Bloomberg

Sr. UX Researcher, CTO UX Team

Feb 2023Present · 3 yrs 3 mos · San Francisco Bay Area · Hybrid

  • Details forthcoming, when I have found my feet.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Doordash

Principal Researcher

Jul 2022Dec 2022 · 5 mos · San Francisco Bay Area

  • I've been working on a variety of projects, mostly in informing newer aspects of the business, as needs arise. Lately I've joined the New Verticals team to focus on Quality + Fulfillment.
  • I've been particularly interested in ways to streamline research to be as quick and nimble as possible whilst still achieving high-impact insights. For my first eight weeks I completed about one study each week on different aspects of new experimental businesses and opportunities.
  • I'm also continuing to work with students on more futuristic research endeavors.
  • It's never a dull moment with so many interesting challenges to take on.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Netflix

Sr. UX Researcher, Core Member Experience

Mar 2020Jul 2022 · 2 yrs 4 mos · Los Gatos, California, United States

  • I was a Senior Consumer Insights Researcher in the CI Brand & Social Consumer Experience team. I was also the Consumer Insights Lead for Tudum, Netflix's editorial companion website, designed to satisfy your curiosity about and fandom for the shows you're watching. I ran smaller tactical and bigger strategic research projects as well as virtual team brainstorms to inform strategy and design. Fortunately, I had top-notch help on execution so we got a ton done, enabling Consumer Insights to be highly impactful in a fast-paced design and development environment. Every day was a new learning adventure!
CommunicationCustomer InsightUser ExperienceUser-centered Design

Lyft

3 roles

User Experience Researcher for Autonomous

Dec 2018Mar 2020 · 1 yr 3 mos · San Francisco Bay Area

  • Leading UX Research for Safety Drivers and Passengers of self-driving vehicles. Qualitative, and quantitative, experimental and field research.
CommunicationCustomer InsightUser ExperienceUser-centered Design

UX Researcher

Mar 2018Mar 2020 · 2 yrs · San Francisco Bay Area

CommunicationCustomer InsightUser ExperienceUser-centered Design

User Experience Research Manager for Growth

Mar 2018Mar 2019 · 1 yr · San Francisco Bay Area

  • User Experience Research Manager for Growth at Lyft as of March 19th, 2018.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Baydin

Advisor

Jan 2014Jan 2015 · 1 yr · Mountain View

  • Thought leadership, research management (and getting my hands plenty dirty too), innovation and invention.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Ucsc jack baskin school of computer engineering

Adjunct Professor

Jul 2012Mar 2018 · 5 yrs 8 mos · Santa Cruz, california

  • Collaboration with UCSC faculty and students in areas related to human-computer interaction, ethnography, strategic innovation, user experience design and evaluation, personal information management, context-aware computing, persuasive computing, dialog design.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Boxer, inc.

Advisor

Jan 2012Jan 2014 · 2 yrs · Austin, Texas

  • Advising on user requirements, product design, specific features, user research methods and helping to evaluate prototypes
CommunicationCustomer InsightUser ExperienceUser-centered Design

Handle

Advisor

Jan 2012Dec 2012 · 11 mos · San Francisco, CA

  • Advising on user requirements and product design. Helping to evaluate prototypes.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Victoria bellotti consulting

Consultant

Jan 1999Present · 27 yrs 4 mos

  • I occasionally do private non-employer-competitive consulting projects with other organizations and start-ups and am always open to such opportunities. My areas of expertise include:
  • Design and running of ethnographic/UX studies to discover product opportunities or gather requirements
  • User experience design and evaluation, especially for novel systems
  • Personal information management and activity management, particularly in email
  • Innovation practices including strategy and inventions (I have about 20 patents)
CommunicationCustomer InsightUser ExperienceUser-centered Design

Palo alto research center

2 roles

Principal Scientist

Mar 1998Mar 2018 · 20 yrs

  • Research scientist studying prospective users of innovative systems. Ethnography, user interface design, information architecture design and evaluation.
  • Manager of Socio-Technical and Interaction Research group in the Computing Systems Laboratory at PARC.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Research Fellow

Dec 1997Mar 2018 · 20 yrs 3 mos

  • Thought leadership and management of scientific and innovation endeavors for research community at PARC. Represent PARC in business and professional activities. Contribute to innovation strategy at PARC and Xerox. Conduct analysis and provide direction for new business opportunities. Brought in approx $7 million in external funding for research and technology development at PARC.
CommunicationCustomer InsightUser ExperienceUser-centered Design

Apple computer, inc.

2 roles

Senior Scientist

Jan 1994Jan 1997 · 3 yrs

  • Member of the Advanced Technology Group in a subgroup called User Experience Research.
  • I conducted ethnographic studies of remote collaboration, SOHO work practices and production work in the publishing industry. I also participated in the design and evaluation of remote collaboration and social awareness system prototypes.
Customer InsightUser ExperienceUser-centered Design

Research Scientist

Jan 1994Jan 1997 · 3 yrs

  • User experience research
Customer InsightUser ExperienceUser-centered Design

Europarc

Research Scientist

Jan 1989Jan 1994 · 5 yrs

  • Researched design practice and the use of theoretical HCI in design, coordinating the work of an international team of research scientists. Conducted research in computer supported cooperative work, computer mediated communication and privacy online.
Customer InsightUser ExperienceUser-centered Design

Education

Queen Mary University of London

PhD. — Human Computer Interaction

UCL

Masters — Ergonomics

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