Gaurav Sharma

Program Manager

India12 yrs 5 mos experience

Highly Stable

Key Highlights

Expert in designing scalable vendor training programs.
Proven track record in enhancing operational efficiency.
Strong stakeholder engagement and data-driven decision-making.

Stackforce AI infers this person is a Program Manager specializing in training and operational efficiency within the Tech industry.

Contact

Skills

Core Skills

Program ManagementStakeholder EngagementTraining DevelopmentConsultingBusiness AnalysisLearning Design

Other Skills

Data-Driven Decision-MakingCross-Functional CollaborationTraining Program DesignGovernance ModelsPerformance StandardsTraining and Enablement ProgramsPerformance ImprovementMeasurement FrameworksTraining Program DevelopmentOperationalizing Policy ChangesBusiness SimulationsClient DeliveryDigital Learning SolutionsPerformance EnablementTalent Development

About

I am a skilled program manager working to inspire and equip external vendors to do the best work of their lives. I have extensive experience in vendor operations, program management, management consulting, and business process optimization. I have proven ability to establish scalable vendor programs, enhance operational efficiency, and drive measurable improvements in customer support and business operations. I have strong expertise in stakeholder engagement, data-driven decision-making, and cross-functional collaboration. I love the concept of learning in the flow of work, history of all things, motorcycle riding, blues rock, and spectator sports.

Experience

12 yrs 5 mos

Total Experience

3 yrs 10 mos

Average Tenure

11 mos

Current Experience

Google

Senior Program Manager

Jun 2025 – Present · 11 mos

Design and deliver global training programs enabling vendor agents to accurately identify bad actors and policy-violating content
Lead training needs analysis across content integrity and bad actor detection workflows — identifying capability gaps before they translate into policy violations reaching viewers.
Translate fast-moving policy changes and new tool rollouts into training programs and knowledge systems that large distributed vendor workforces can apply correctly and consistently on the floor.
Own vendor execution frameworks — designing governance models, performance standards, and accountability mechanisms that drive quality and compliance across external partners across time zones.
Define KPIs and reporting frameworks connecting training outcomes to platform integrity metrics; present findings and investment cases to Director-level stakeholders.

Program ManagementStakeholder EngagementData-Driven Decision-MakingCross-Functional Collaboration

Bts

Senior Consultant

Aug 2018 – Nov 2019 · 1 yr 3 mos · Singapore · On-site

In this role, my role was to:
Built business simulations for C-suite and senior leadership teams across APAC to help them test and examine their strategies before execution.
Supported end-to-end client delivery — from proposals and scoping through to solution design and implementation — across multiple engagements.
Developed digital learning and workflow solutions equipping client teams with the knowledge and tools needed to execute on strategic changes.

Business SimulationsClient DeliveryDigital Learning SolutionsConsultingBusiness Analysis

Deloitte consulting

Learning Design Lead

Sep 2013 – Aug 2018 · 4 yrs 11 mos · Hyderābād Area, India · On-site

In this role, I used to:
Consulted with business leaders to uncover performance enablement gaps and supported talent development for over 20,000 practitioners across US, India, and Mexico within Deloitte US Consulting
Managed end-to-end delivery of enterprise learning programs across onboarding, leadership development, and capability building — leading a team and running multiple client engagements simultaneously.

Performance EnablementTalent DevelopmentEnterprise Learning ProgramsLearning DesignProgram Management