Alok Khandelwal — Co-Founder

• CRM & Technology Consulting leader with over 21 years of experience in designing enterprise scale products and solutions. • Have successfully initiated and driven Salesforce partner and consulting programs at various tiers as the Practice Head across organizations ensuring consistent growth in revenue, team and technology capabilities. • Have strategized and led Salesforce based solution roadmap for internal as well as customer/partner Sales and Services organizations ensuring optimization of products, team and operational efficiencies. • Strong solution design experience on Salesforce platform along with design of AppExchange products and business accelerators with defined limitations and processes. Have taken several apps to AppExchange so far. • Conceptualized and designed a complete end-to-end Field Sales Solution which is live on AppExchange. • Conceptualized and designed a complete end-to-end Loan Origination, Operations and Collections Management solution which is live on AppExchange. • Conceptualized and designed a complete end-to-end Remote Workforce Management solution which is live on AppExchange. • Conceptualized and designed a complete end-to-end Field Service solution which is live on AppExchange. • Conceptualized and designed a complete Enterprise HRMS, Project Management and Recruitment solution which is also live on AppExchange. • Strong experience in driving Consulting, Sales, Pre-Sales functions as well as mentoring sales, marketing and technology teams for Salesforce practice. • Have led 200+ small-mid-large-scale implementations end-to-end, delivering success and cost savings to the customers spanning across multiple geographies and Salesforce products and many smaller engagements and projects. • Conceptualized and Designed several Assets and Accelerators for faster solution based sales, targeted for specific industry verticals and business problems. • Corporate trainer and Community Speaker for Salesforce, ServiceMax and other functional consulting skills. • Seasoned IT leader with strong Project management, People management and Client stakeholder management skills to successfully sustain and manage long term relationships with clients. • Business Problems Solver via Technology Solutions. • Experience on engagements from different domains including Logistics, Healthcare Services, HR, Real Estate, Hi-Tech, Financial Services, Manufacturing, Medical Alarms, Field Service, Hospitality, Professional Services, Media and Publishing, Publishing, Energy Trading and Risk Management (ETRM) and IT Consolidation.

Stackforce AI infers this person is a SaaS expert with extensive experience in Salesforce consulting and solution design.

Location: Gurugram, Haryana, India

Experience: 21 yrs 10 mos

Skills

Salesforce.com
Consulting
Solution Design
Product Development
Web Solutions Design
Software Design

Career Highlights

21 years of experience in CRM and technology consulting.
Led over 200 successful Salesforce implementations.
Conceptualized multiple solutions live on AppExchange.

Work Experience

CloudNiche Consulting Services

Founder (1 yr 9 mos)

Damco Solutions

Vice President - Salesforce Practice (5 yrs 4 mos)

Sailfin Technologies

Vice President - Enterprise Solutions (8 mos)

Technology Head (2 yrs 2 mos)

Damco Solutions Pvt Ltd

Practice Lead - Salesforce (1 yr 3 mos)

ConAm Technologies Pvt Ltd

Senior Solutions Architect (8 mos)

Astadia

Program Lead/Sr. Technical Architect (10 mos)

Technical Architect (1 yr 4 mos)

Sapient Global Markets

Senior Associate Technology (2 yrs 4 mos)

iSmart Panache

Senior Software Engineer (2 yrs)

Polaris Financial Technology Limited

Associate Consultant (11 mos)

Hewlett-Packard

Systems/Software Engineer (2 yrs 7 mos)

Education

BE at Visvesvaraya Technological University

CBSE - AISSCE(12th) at Central Academy, Kota

CBSE - AISSE(10th) at St. Anselms School, Alwar

Alok Khandelwal

Co-Founder

Gurugram, Haryana, India21 yrs 10 mos experience

Highly Stable

Key Highlights

21 years of experience in CRM and technology consulting.
Led over 200 successful Salesforce implementations.
Conceptualized multiple solutions live on AppExchange.

Stackforce AI infers this person is a SaaS expert with extensive experience in Salesforce consulting and solution design.

Contact

Skills

Core Skills

Salesforce.comConsultingSolution DesignProduct DevelopmentWeb Solutions DesignSoftware Design

Other Skills

Pre-salesSolution ArchitectureProduct DesignETRM ConsultingProject CoordinationDevelopmentAgile MethodologiesWeb ServicesSDLCSoftware DevelopmentWeb ApplicationsBusiness AnalysisSoftware Project ManagementDesign PatternsProfessional Services

About

Experience

21 yrs 10 mos

Total Experience

2 yrs 2 mos

Average Tenure

1 yr 9 mos

Current Experience

Cloudniche consulting services

Founder

Aug 2024 – Present · 1 yr 9 mos · Gurugram, Haryana, India · On-site

Building CloudNiche, an initiative to address the challenges faced in the CRM industry for Skills, Consulting and Enablement at various levels.
We are also expanding into Implementation and Managed Services along with Products on Salesforce platform to solve business challenges.
Focusing on offerings within the Salesforce ecosystem currently with plans to expand into additional areas in the future.

Damco solutions

Vice President - Salesforce Practice

Mar 2019 – Jul 2024 · 5 yrs 4 mos · New Delhi Area, India · Hybrid

Heading the Global Salesforce Consulting practice along with a portfolio of products and industry specific solutions covering Sales, Pre-Sales, Delivery and Consulting functions covering existing accounts and new acquisitions.
Managing Salesforce partnership and overall development of the company's strategic vision for cloud-based services and products.
Responsible for managing relationships with internal stakeholders, vendors and channel partners for sales, marketing and technology delivery.
Facilitating the Technology and Process decisions within the company and for the customers as strategic leader.
Hiring, development and mentoring of the technology team across board for keeping top notch skill level for the entire delivery team.
Responsible for conceptualization, design and development of ready to showcase large number of industry/business case Solution Assets and Accelerators for faster closure of deals.
Conceptualized, designed and spearheaded the development of multiple products and industry accelerators which are live on AppExchange.

Salesforce.comConsultingPre-salesSolution ArchitectureProduct Design

Sailfin technologies

2 roles

Vice President - Enterprise Solutions

Promoted

Jul 2018 – Mar 2019 · 8 mos · Gurgaon, India

Heading the Salesforce Consulting practice along with portfolio of products and solutions.
Managing Salesforce partnership and overall development of the company's strategic vision for cloud based services and products.
Responsible for managing relationships with vendors and channel partners for sales, marketing and technology delivery.
Facilitating the Technology and Process decisions within the company and for the customers.
Hiring, development and mentoring of the technology team across board for keeping top notch skill level for the entire delivery team.
Solution design of the technology implementations for customers and partners.

Salesforce.comConsultingSolution DesignProduct Development

Technology Head

Apr 2016 – Jun 2018 · 2 yrs 2 mos · Gurgaon, India

Spearheading the Sales, Marketing, Pre-Sales and Consulting functions of the company.
Contribution to thought leadership, Salesforce partnership and overall development of the company's strategic vision for cloud based services and products.
Conceptualized and designed a complete Enterprise HRMS, Project management and Recruitment solution which is also live on Appexchange.
Responsible for managing relationships with vendors and channel partners for sales, marketing and technology.
Technology and Process decisions within the company and for the customers.
Hiring, development and mentoring of the technology team across board.
Solution design of the technology implementations for customers and partners.
Responsible for product solutions based on Salesforce and other Cloud platforms along with service delivery for accounts.

Salesforce.comConsultingSolution DesignProduct Development

Damco solutions pvt ltd

Practice Lead - Salesforce

Dec 2014 – Mar 2016 · 1 yr 3 mos · Faridabad, Haryana, India

Responsible for overall practice growth in portfolio and target accounts ensuring margin targets.
Conceptualized, designed and spearheaded the development of multiple App exchange products which are live on Appexchange.
Responsible for product and service delivery for accounts.
Worked with company's Leadership, Business Development Managers and Salesforce.com clients in identifying business problems and conceptualizing potential solutions.
Hired, managed and trained the assigned staff ensuring their satisfaction and development.
Maintained knowledge of the Salesforce.com product stack and value propositions.
Contributed to thought leadership, go-to-market product development, Salesforce.com partnership and practice development.
Authored/Co-authored Salesforce / Force.com thought leadership pieces that are published or presented regarding Salesforce/Force.com business analysis topics.

Salesforce.comConsultingSolution DesignProduct Development