Mar 2015 – Aug 2015 · 5 mos · On-site

• I worked at multiple company locations learning how there Logistics teams operations and function so that I could backfill needed roles.
• While at The Millennium Group I was stationed at Paypal, but also worked at Google, Facebook, Infineon and a few other locations.

Nov 2014 – Dec 2014 · 1 mo · 925 Blossom Hill Road, San Jose, CA 95123

• Worked with customers in person and on the phone to assist them with any game related questions or concerns
• Stocked items and maintained a fun and clean atmosphere.
• Assisted with opening and closing of store.

Feb 2011 – Jan 2014 · 2 yrs 11 mos

• Lead a team of Game Masters on multiple games.
• Interviewing and training new Game Masters
• Creating bi-weekly employee schedules
• Managing employee work flow and career path
• Assisted with creating employee best practice procedures.
• Creating and assisting with execution of monthly/ daily sales plan
• Creation of spending programs, loot wheels, mystery boxes, cross sales and special sales
• Weekly collaboration with game producers to ensure proper game coverage of all game issues such as testing, forum activities/ community communication and promotion payouts.

Jun 2010 – Feb 2011 · 8 mos

• Worked on multiple games for customer support and excelled at response times
• Forum and social media interaction
• Created and executed in game events and forum events
• QA testing for patches
• Researched items for potential monetization

Jan 2008 – Jan 2009 · 1 yr · San Jose, Ca

• Set up product displays
• Assisted with promoting company and its products at Costco and handling customer questions.

Sep 2005 – Oct 2007 · 2 yrs 1 mo

• Opening and closing of the store
• Creating bi-weekly schedules for employees
• Hiring and training of employees
• Store inventory
• Managing store deliveries and stocking
• Assisting with creation of monthly promotions
• Handling of store finances.

Jun 2004 – Aug 2005 · 1 yr 2 mos

• Shift supervisor
• Maintaining a clean and peaceful atmosphere
• Provide excellent customer service
• Handle the counting of money and cash deposits
• Morning preparations for opening crew

Jul 2004 – Nov 2004 · 4 mos · Morgan Hill, Ca

• -Worked at multiple locations assisting with store launches, stocking and landscaping.

May 2004 – Jun 2004 · 1 mo · San Jose, Ca

• -Assembly line worker. Built special bolts to be used in construction.

Apr 2003 – Jun 2004 · 1 yr 2 mos · San Jose, Ca

• -Assisted with setting up, maintaining and cleanup at banquet and corporate events.