Oct 2021 – Oct 2023 · 2 yrs · Viluppuram, Tamil Nadu, India · On-site

• MGNF provides young professionals with a Certification in Public policy and Management, leadership potential, and a passion for community development the opportunity to work closely with district-level administration to promote skill development, entrepreneurship, and rural development. Fellows are placed in selected districts across the country and receive a monthly stipend and training in management, leadership, and development skills.
• Through the MGNF program, fellows work towards building a strong and vibrant local economy, improving the quality of life of communities, and promoting sustainable development. They also play a key role in bridging the gap between policy and practice by working closely with district-level administration to design, implement, and monitor programs and policies that address the specific needs of local communities.

Aug 2020 – Oct 2020 · 2 mos · Coimbatore, Tamil Nadu, India · Remote

• The role of a customer service executive is to handle inquiries, complaints, and other issues raised by customers regarding a company's products or services. They are responsible for providing excellent customer service by addressing customers' concerns, resolving their issues, and ensuring their satisfaction.
• Customer service executives must have excellent communication and interpersonal skills to interact with customers professionally and efficiently. They must be able to handle difficult situations with patience and empathy, and possess problem-solving skills to find suitable solutions to customers' issues. They should also be knowledgeable about the products or services they are handling and be able to provide accurate information and guidance to customers.
• Customer service executives are usually the first point of contact between a company and its customers, and therefore, they play a vital role in maintaining the company's reputation and customer loyalty. They may use various communication channels such as email, phone, or social media to interact with customers and provide support. Overall, customer service executives are essential for building strong relationships between a company and its customers.

Jan 2019 – Jan 2021 · 2 yrs · New Delhi, Delhi, India

• After completing my graduation, I decided to pursue my dream of becoming a civil servant by preparing for the competitive examinations. This required me to take a career break and devote all my time and energy to studying and preparing for the exams. During this time, I focused on enhancing my knowledge and understanding of various subjects, including current affairs, history, geography, and political science, among others. I also honed my analytical and critical thinking skills and developed effective time management strategies to balance my study schedule. Although it was a challenging period, I remained committed to my goal and eventually succeeded in clearing some examinations like AFCAT and MGNF. The experience not only helped me achieve my career aspirations but also instilled in me a strong sense of self-discipline, perseverance, and determination that I bring to any task I undertake.