May 2018 – Dec 2024 · 6 yrs 7 mos · Bengaluru Area, India

• Member of the Board of Directors
• Successfully set up and scaled a multidisciplinary Global Capability Center in India with 6,000+ Professionals
• Partnered with global leadership to improve competitive positioning through adoption of talent in India and innovation
• Built foundation for Delivery Excellence across all business lines in conjunction with QA, IT and other enabling functions
• Collaborated with global & India leadership to develop an inclusive culture that values Diversity, Open communication, Learning and shared sense of Purpose
• Driving Corporate Social Responsibility Program for all legal entities of Fortrea in India

Sep 2014 – Jan 2018 · 3 yrs 4 mos · Bengaluru Area, India

• Responsible for design and deployment of transformational Solutions across Core Clinical GDN Operations
• cGDN GDN RSU Operations
• Program managed design and implementation of GDN RSU model for Site Start up operations for Clinical trials in 21 countries
• Achieved $2.5M savings in 2016
• cGDN CRD
• Facilitated redesign of the process of conducting clinical trials Operations
• Collaborated with cross-functional teams to finalize implementation strategy
• Drove transition of 300+ projects in Clinical Redesign operations model influencing revenue of $1 bn an year

Dec 2004 – Aug 2014 · 9 yrs 8 mos · Bangalore, India

• Took up multiple assignments spanning Mergers & Acquisitions, IT Projects/Programs, KPO Operations
• HR AP Transition Leader Oct 2013 – Aug 2014
• Responsible for developing and implementing Solutions for M&A and Divestitures in AP Region
• GM - Projects – Strategic Outsourcing Delivery Jan 2012 – Sep 2013
• Successfully managed Projects function including establishing Project framework, implementation plan, monitoring project performance, strategic & tactical planning for managing programs, client management and executive reporting to the stakeholders for 11 FSS Sector clients.
• Program Manager – IT Delivery Jul 2008 – Dec 2011
• Managed execution of the first of its kind global program for monitoring of IT infrastructure of key Indian telecom client leading to 35% reduction in IT infrastructure downtime
• DGM - Operations, managing Healthcare Insurance vertical of IBM GPS Bangalore Dec 2005 - Jun 2008
• Responsible for KPO operations (P&L>5mn) supporting the Healthcare Insurance customers to embrace transformational outsourcing models to strengthen competitive positioning in their markets.
• Project Management – eSCM-SP Level 4 Certification Aug 2005 – Nov 2005
• eSourcing Capability Model for Service Providers (eSCM-SP) is a best practices capability model to give ITES providers, guidance to improve capability across the sourcing life-cycle. Globally, IBM was 2nd organization to get certified as eSCM-SP Level 4.
• Project Management – IBM Daksh Integration Dec 2004 – May 2005
• In 2004, IBM acquired Daksh, then a 6500 employee strong organization. The project involved rolling out integrated common processes across all the functions in 5 locations and setting up a new entity by the name IBM Daksh Business Process Services Ltd.

Jun 2004 – Nov 2004 · 5 mos

• Technology Program Manager for Collections Global Consumer Group, India
• End to End Project Management for rolling out two Business Intelligence Solutions for Credit Card and Bank Collections
• Relationship Management with Business Users; Gap Analysis and Business Requirement Analysis
• Identifying approach and functional architecture for the solutions

May 2003 – Jun 2004 · 1 yr 1 mo

• Finance domain Consultant in Presales Team of Business Intelligence Practice
• Alliances Development and Relationship Management
• Business Plan preparation - New Service Offerings
• Identifying Opportunities for Cross Selling and Up- Selling
• Proposal Development

Jan 2002 – Jan 2002 · 0 mo

Jul 1999 – Jun 2001 · 1 yr 11 mos

• System Analyst
• Provided Techno - Functional expertise in Credit Card Business Scenarios for Vision Plus, a Bank Card Software
• Performed Requirement gathering, Gap Analysis, Software Development and enhancement
• Project Management - Led, motivated & managed a Software development team for one year at GE Capital, Gurgaon