Nov 2021 – Dec 2023 · 2 yrs 1 mo · Remote

• In 2016, we set out on a mission to make 100 million employees heard and valued. Today we’re Asia’s leading employee experience platform that helps engage employees, predict attrition & answer FAQs with conversational AI that people love :heart:
• As a Chief Listening Officer, our A.I. bot Amber helps people-first leaders find hidden gaps in their culture, managers and wellbeing in real time. Spanning across 60 countries, our customers include MNCs like Samsung, Xiaomi, Lenovo, conglomerates like TATA, Godrej, Bharti and unicorns like Unacademy, Paytm, OYO.
• We’re backed by Tiger Global, Jungle Ventures, Y Combinator, Bling Capital and the founders of Gainsight, Freshworks, Zeta, Lenskart, innov8. And we're hiring.

Apr 2021 – Nov 2021 · 7 mos · Hyderabad, Telangana, India

• Hooper Labs is a Low Code Application Platform, bootstrapped since 2016 and Sales kicked off at a founder only level from Dec 2020-March 2021. I've been overseeing Sales since April 2021
• 1) Pilots on 1st product rolled out for Infrastructure and Real Estate Market
• Outbound Strategy
• Training 2 sales representatives
• Market inputs on pricing, process setting with Solutions Team
• Building playbooks on Sales Learnings and Approach
• 2) Outbound Sales for Small and Medium Enterprises:
• Campaigns on MSME's
• Identifying target fit amongst demo ready clients
• End to end lifecycle management of all MQL (Marketing Qualified Leads)
• 3) Marketing :
• Case Studies: Collaboration with marketing lead to build 'Sales Focused Marketing Collateral' across
• various industries, HooperLabs solutions have been deployed in the past 6 months.

Jan 2019 – Apr 2021 · 2 yrs 3 mos · Bengaluru Area, India

Oct 2017 – Dec 2018 · 1 yr 2 mos · Bengaluru Area, India

• Furniture for the design and value conscious customer. Creating homes on a budget.

Dec 2015 – Oct 2017 · 1 yr 10 mos · Gurgaon, India

• Established the vertical: Launched the Partnerships Team at OYO, identified, initiated and successfully set up long-term alliances across industries
• Hunting & Farming of Business: Initiated and grew relationships across
• Banking (HDFC, Axis Bank, ICICI, American Express)
• Digital Payment (Paytm, Ola Money, PayZapp, Mobikwik, Freecharge)
• Cab aggregators (Ola & Uber); Telecom ( Airtel)
• Entertainment (BookMyShow)
• Business Growth: Partnership campaigns contributed to cross-marketing eyeballs and revenue. They also focussed on other key metrics such as New Customer Acquisition, Increase in prepayment, Reduction in Cancellations, Customer Delight.

Jun 2013 – Nov 2015 · 2 yrs 5 mos · New Delhi Area, India

• Business Growth: Liaisioning with business heads across industry to assess internal training needs and establish industry linkages for mining of business
• Account Management Understanding client requirement, maintaining regular flow of communication and ensuring positive client experience; Achievement: Delivered a 200% growth on account managed
• Process Setting: Establishing processes & best practices across a new vertical & geography, contributing to recognition with clients serviced and repeated business; Achievement: Continuous process improvement resulting in recurring business
• Execution: Designed and launched the source, train & hire project of value INR 190 million project with a multinational BPM corporate partner
• Recruiting
• Pre-Hiring framework
• Training Operations & Quality Control
• Revenue management: Proposal building, budgeting, cost estimations & tracking of ongoing costs for various sub-projects managed and executed

Jan 2012 – Jan 2013 · 1 yr · Gurgaon, India

• Designing an online marketing campaign strategy targeting a specific audience.
• Primary research through unique visual documentation (metaphor elicitation) and analysis across three locations: Mumbai. Chandigarh and Delhi
• Analysis of current online presence and co-relation to brand image.
• Social Media strategy recommendations - several of which are being implemented currently.

May 2011 – Apr 2012 · 11 mos · Hyderabad Area, India

• To develop and facilitate growth of the organisation.
• To raise funds and improve organisation’s visibility.
• To undertake research and conduct gender awareness programs.
• Successfully raised funds to the tune of 15,000 US Dollars.
• Helped several victims obtain legal aid as well as monetary compensation;
• Spearheaded of a first of its kind 1000 household survey on domestic violence in area of operation

Jun 2009 – Apr 2011 · 1 yr 10 mos · Hyderabad Area, India

• Track companies’ performance as part of portfolio coverage team and to track and analyze geography specific macro changes for investment strategies.
• Given responsibility of media audit of the company including tracking the brand across media
• Ideated automation and improved quality of research for certain processes.