Jun 2022 – Jan 2025 · 2 yrs 7 mos · England, United Kingdom

Apr 2015 – Jun 2022 · 7 yrs 2 mos · London Area, United Kingdom

• Managing program and project teams, including internal and external resources and achieving highest customer satisfaction scores in delivering multimillion-dollar programs & projects for blue chip companies
• Delivering Converged & Hyper Converged Infrastructure solutions from procurement through manufacturing, design, configuration and onsite deployment
• Managing programs for process, business models improvement and NSI, working hand-in-hand with Enablement teams
• Working closely with commercial, delivery partners and other external 3rd parties
• Acting as an escalation point and managing internal and external executive level communications
• Delivering revenue forecast and reports on program level to senior management
• Coaching and mentoring people in cross-cultural environment and cross-functional teams
• Supporting sales and account teams to design customer solutions and suggest improvements to the scope of new deals
• Graduate of the first Dell Technologies Aspiring Leaders Circle program
• Volunteering in ERG – True Ability to support people with special needs

Mar 2014 – Mar 2015 · 1 yr · London Area, United Kingdom

• Managing large/complex global projects and programs including detailed design of sponsors’ high-level concept, high risk and budget
• Transformation management including service delivery models, roles definition and optimization, skills, training plans and metrics
• Managing project financials including business impact; meeting approved budgets; providing reliable financial forecasts to management
• Managing upper level stakeholder relationships and delivering performance reviews
• Managing internal as well as external resources with a team size generally greater than 20 people from multiple countries
• Mentoring and encouraging skills development of project team members

Nov 2010 – Feb 2014 · 3 yrs 3 mos · London Area, United Kingdom

• Leading complex cross functional worldwide IT projects from engagement through the complete implementation.
• Planning, organizing and managing resources (different supply chain subject matter experts (SMEs), in collaboration with sales, solution architects and account managers) to bring about the successful completion of project goals and objectives, following established project management methodology.
• Acting as a cross-organizational interface working on director and senior management level in HP Technology Services.

Aug 2008 – Sep 2010 · 2 yrs 1 mo

• Development and delivery of marketing and business strategy, up-sale opportunities in key projects and customers; customer relationship management in key accounts, driving internal and external PR activities. Overseeing project delivery in key accounts and acting as an liaison between customer management and delivery teams.

Aug 2006 – Oct 2010 · 4 yrs 2 mos

• Leading activities in implementing ERP Software solutions for key customers; financial, escalation management and problem resolution.
• Planning, monitoring and controlling the end to end implementation cycle including active involvement during the pre-sales phase and negotiations with the customer.
• Managing and motivating resources: solution architects, ERP consultants and programmers to bring about the successful completion of the project. Working closely with sales and account managers.

Jan 2005 – Jan 2006 · 1 yr

• Driving implementation of sales and marketing campaigns, market research and broad communication related to the company products and services.