surendra chahar

Operations Associate

Agra, Uttar Pradesh, India18 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in inventory management and customer service.
  • Strong leadership skills with a focus on team motivation.
  • Extensive experience in e-commerce operations.
Stackforce AI infers this person is a Retail Operations Manager with a strong focus on E-Commerce and Customer Service.

Contact

surendra.chahar26@gmail.comLinkedIn

Skills

Core Skills

E-commerceCustomer ServiceTeamworkTeam MotivationInventory Management

Other Skills

floor managementcustomer complaintsin deal planogramrecievinggrninbound receivinglast mileorder processcontrol shrinkagecustomer complaints handlingProblem SolvingSupervisory SkillsShipping & ReceivingOperational EfficiencyVLOOKUP

About

Inbound area,Inventory management,control shrinkage, customer service, customer complaints, grn, recieving

Experience

18 yrs 4 mos
Total Experience
3 yrs 8 mos
Average Tenure
6 yrs 6 mos
Current Experience

Dealshare

2 roles

Manager

Nov 2019 – Present · 6 yrs 6 mos · Noida, Uttar Pradesh, India

E-CommerceCustomer Service

Manager

Nov 2019 – Sep 2024 · 4 yrs 10 mos · Noida, Uttar Pradesh, India

TeamworkTeam Motivation

Easyday

Assistant Store Manager

Apr 2019 – Nov 2019 · 7 mos · jaipur

  • floor management, customer complaints, in deal planogram, recieving, grn, customer service, inventory management
Team Motivationfloor managementcustomer complaintsin deal planogramrecievinggrn+4

Blinkit

Assistant Manager

Aug 2015 – Nov 2018 · 3 yrs 3 mos · jaipur

  • inbound receiving, grn, last mile,order process, control shrinkage, inventory management, customer complaints handling team 21
Team Motivationinbound receivinggrnlast mileorder processcontrol shrinkage+4

Barista

Store Manager

Jul 2014 – Jul 2015 · 1 yr · agra

  • handling cafe with 8 team member and p& l ,control shrinkage, customer complaints
Team Motivationcontrol shrinkagecustomer complaintsCustomer Service

Cafe coffee day

Assistant Manager

Jul 2007 – Jul 2014 · 7 yrs · Bhopal, Madhya Pradesh, India

  • handling cafe with 8 team member and p& l ,control shrinkage, customer complaints
Team Motivationcontrol shrinkagecustomer complaintsCustomer Service

Education

Army Public School (APS)

Bachelor of Arts - BA

Dr. Bhim Rao Ambedkar University, Agra

pt hoti lal inter collage agra

12th

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