Sucharita Patra

Operations Associate

Gurugram, Haryana, India3 yrs 4 mos experience

Key Highlights

Strong client relationship management skills.
Proficient in Microsoft Excel for data handling.
Experienced in resolving client queries effectively.

Stackforce AI infers this person is a Customer Service Specialist with experience in B2B client management.

Contact

Skills

Core Skills

Customer Service

Other Skills

Microsoft ExcelGoogle AdsFacebook Ads ManagerEnglishTrainingCommunicationStrategyAnalytical SkillsPresentationsProblem SolvingLeadershipManagementAcademic ResearchResearchData Entry

About

1.Working as position holder will be an individual contributor 2.Help to build and manage productive, professional relationships with clients using telephonic and/or video conversations 3.Ensure clients are using and deriving benefits . 4.Ensure products/services in client’s e-catalog are accurately defined 5.Prompt resolution of client complaints 6. Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures

Experience

3 yrs 4 mos

Total Experience

1 yr 3 mos

Average Tenure

8 mos

Current Experience

Vetic

Customer Service Specialist

Sep 2025 – Present · 8 mos · On-site

Meesho

Key Account Manager

Aug 2024 – Jun 2025 · 10 mos · WFH · Remote

Microsoft ExcelCustomer Service

Indiamart intermesh limited

Customer support Executive -KCD

Oct 2022 – Aug 2024 · 1 yr 10 mos · Noida, Uttar Pradesh, India

In Indiamart Working as a key account manager of the supplier, those are listed, I have to handle their account and resolve their queries related to their account and retain the client when their service ended also introduced them about new service launched in Indiamart .

Microsoft ExcelCustomer Service