Feb 2024 – Sep 2024 · 7 mos · India · On-site

• Vehicle Inspection: Oversee the scheduling and execution of car inspections, ensuring each vehicle
• is thoroughly evaluated to meet the company’s high standards.
• RC Transfer: Oversee the collection of documents and facilitate the completion of RC transfers.
• EMI Collection: Supervise EMI collections and manage vehicle repossessions for disputed cases.
• Lead Generation: Supervise campaigns aimed at generating leads for used car loans.
• Loan Disbursal: Oversee the process following car inspection and document collection. Ensure
• cases are logged accurately, credit approvals are obtained, and loans are disbursed promptly.
• Coordinate with relevant departments for further processing and final disbursal.
• Compliance and Risk Management: Ensure all operations comply with regulatory standards and
• internal policies. Mitigate risks associated with loan processing, including fraud prevention and
• credit
• Risk management. Conduct regular audits to maintain high standards of compliance and
• operational integrity.
• Grievances: Handle seller and buyer escalations, ensuring prompt and effective resolution.

Aug 2023 – Feb 2024 · 6 mos · Noida, Uttar Pradesh, India · On-site

• EDC deployment: Oversee the nationwide deployment of EDC, QR, DQR, and sound box systems for
• enterprise merchants.
• Post EDC deployment: Oversee post-deployment merchant training support across India and handling
• queries and managing replacements.
• Merchant support: Manage post-deployment merchant queries and provide timely resolutions.
• De-installation: Oversee the nationwide de-installation process, ensuring all outstanding dues are
• settled.
• Inventory management: Oversee inventory management and replenishment planning for EDCs and
• service parts.
• Reconciliation: Service partner’s billing reconciliation and payment processing.
• Lead allocation: Service partner’s load allocation.
• Daily interactions with service partners to ensure adherence to SLAs.

Jul 2021 – Jun 2023 · 1 yr 11 mos · Mumbai, Maharashtra, India

• Margin tracking: Monitor annual purchase margins for 2000 Cr. in medicine procurement across India.
• Sourcing strategies: Analyze purchase demand and develop strategies to optimize sourcing and
• capitalize on margins.
• Margin leakage tacking: Create and automate analytical trackers to identify and address margin
• leakages.
• Leakage recovery: Oversee the recovery of leakages through credit and debit notes.
• Scheme tracking: Digitize and track nationwide schemes and plan the procurement accordingly.
• Stock transfer: Internal stock transfer and in-transit tracking.
• MIS report: Conduct margin analysis and validate MIS reports.
• Discount process: Implement and assess product-level discounts.

Oct 2018 – Jul 2021 · 2 yrs 9 mos · Gurugram, Haryana, India

• Managing the day-to-day, Order fulfilment, inventory management, quality check, packaging, order
• management, dispatch, receiving and logistics management.
• Manage the inbound and outbound.
• Manage the returns.
• Product QC.
• Stock reconciliation.
• Responsible for managing the overall transportation, vehicle alignment and delivery service.

Jul 2018 – Oct 2018 · 3 mos · Gurugram, Haryana, India

• Manage end to end logistic. • Engage new logistic partner• Responsible and monitoring the Logistic partner shipment allocation based on serviceability, SLA, freight etc, across Pan India• Order Tracking for faster delivery to end customer and track & minimize RTO shipments.• Responsible for the reverse logistic• Responsible for performance of Logistic partner. Cost optimization.

Aug 2017 – Jul 2018 · 11 mos · Gurugram, Haryana, India

• Manage end to end logistic. • Engage new logistic partner• Responsible and monitoring the Logistic partner shipment allocation based on serviceability, SLA, freight etc, across Pan India• Order Tracking for faster delivery to end customer and track & minimize RTO shipments.• Responsible for the reverse logistic• Responsible for performance of Logistic partner. Cost optimization.

Aug 2016 – Aug 2017 · 1 yr · Gurugram, Haryana, India

• Manage end to end logistic.
• Engage new logistic partner.
• Responsible and monitoring the Logistic partner shipment allocation based on serviceability, SLA,
• freight etc, across Pan India
• Order Tracking for faster delivery to end customer and track & minimize RTO shipments.
• Responsible for the reverse logistic.
• Responsible for performance of Logistic partner. Cost optimization.

Oct 2015 – Aug 2016 · 10 mos · Noida, Uttar Pradesh, India

• • Efficient Managing Inbound & Outbound operations.• Managing Invoicing, Packaging, Dispatch & Outbound Operations.• Shipment loading and transferring.• Ensuring products are stocked correctly and safely after the product QC.• Product refurbishment.• Investigating any inventory losses.•Managing the efficient receipt, storage and dispatch of a wide range of goods from the warehouse.• Responsible for Stock audit every month end.• Maximizing space usage within the warehouse.

Jul 2014 – Oct 2015 · 1 yr 3 mos · Gurugram, Haryana, India

• • Responsible for day to day operations of E-commerce• Monitoring and controlling multiple Vendors.• Responsible for stock update or minimize the cancellation. Responsible for vendor pickups.

Aug 2011 – Jul 2014 · 2 yrs 11 mos · Greater Delhi Area