Rajan Yadav

Operations Associate

Noida, Uttar Pradesh, India10 yrs 3 mos experience
Highly Stable

Key Highlights

  • 10.5 years of experience in O2C and Supply Chain Management
  • Expert in managing end-to-end O2C processes
  • Proven track record in process improvement and compliance
Stackforce AI infers this person is a Supply Chain and Financial Operations expert with extensive experience in Order-to-Cash processes.

Contact

Skills

Core Skills

Order To Cash (o2c) ProcessSupply Chain CoordinationOrder To CashContract Management

Other Skills

Contract Management & BillingInvoice Processing & Revenue AssuranceInventory Control & ReconciliationProcess Improvement & AutomationERP Systems (SAP/Oracle or similar)Data Analysis & ReportingInvoice ProcessingOrder ProcessingSales Order ProcessingCustomer SatisfactionTeam ManagementOrder ManagementCustomer Service OperationsPayment ServicesBilling Process

About

Results-driven professional with 10.5 years of extensive experience in Order-to-Cash (O2C) operations and Supply Chain Management. Proven expertise in managing end-to-end O2C processes, from contract booking to invoice generation, along with strong capabilities in inventory control and supply chain coordination. Adept at ensuring accuracy, compliance, and process efficiency while supporting business growth. Key Responsibilities: Order-to-Cash (O2C) Operations: • Manage end-to-end O2C cycle including contract booking, order processing, and invoice generation • Review and validate customer contracts to ensure accurate system entry • Ensure timely and accurate billing in compliance with company policies • Handle revenue recognition and maintain proper documentation • Coordinate with internal stakeholders (sales, finance, and operations) for seamless execution • Resolve billing discrepancies and customer queries efficiently Supply Chain & Inventory Management: • Monitor and manage inventory levels to ensure optimal stock availability • Maintain inventory records and ensure accuracy in stock reconciliation • Coordinate with procurement and logistics teams for smooth supply chain operations • Implement inventory control measures to minimize losses and improve efficiency • Analyze demand and supply trends to support planning and forecasting Process Improvement & Compliance: • Identify process gaps and implement continuous improvement initiatives • Ensure adherence to internal controls, audit requirements, and compliance standards • Prepare reports and dashboards for management review • Support automation and system enhancement initiatives Key Skills: • Order to Cash (O2C) Process • Contract Management & Billing • Invoice Processing & Revenue Assurance • Supply Chain Coordination • Inventory Control & Reconciliation • Stakeholder Management • Process Improvement & Automation • ERP Systems (SAP/Oracle or similar) • Data Analysis & Reporting

Experience

10 yrs 3 mos
Total Experience
2 yrs
Average Tenure
3 mos
Current Experience

Deloitte

Assistant Manager

Feb 2026Present · 3 mos · Grugram · Hybrid

  • Working at Deloitte, managing end-to-end Order-to-Cash (O2C) processes including contract booking, order management, and invoice generation. Also responsible for supply chain coordination and inventory control to ensure accurate stock management and smooth operations. Focused on process efficiency, compliance, and delivering high-quality financial and operational outcomes.
Order to Cash (O2C) ProcessContract Management & BillingInvoice Processing & Revenue AssuranceSupply Chain CoordinationInventory Control & ReconciliationProcess Improvement & Automation+2

Johnson controls

Assistant Manager

Jan 2022Jan 2026 · 4 yrs · Gurugram

  • Handling a successful background on contract fulfillment management in JCI, covering PO end-to-end processing, from PO receiving to billing and invoicing. Organising, attentive to details, proactive and team-oriented mentality.
Invoice ProcessingOrder ProcessingOrder to CashSales Order ProcessingCustomer SatisfactionTeam Management+9

Genpact

Contract management

Jan 2020Dec 2021 · 1 yr 11 mos · Noida, Uttar Pradesh, India

  • Create the Material Master Data and Vendor Master Data.
  • Support projects Implementation process
  • Able to elicit user demands and translating them to data, functional, quality and usability requirements.
  • Manage problem resolving processes with SAP support for the Vendor Master Data
  • Create and maintain authorization concepts and user MDM
  • Defined MDM Best Practices
  • Work with MM Purchasing (P2P), ESM, and Logistics Invoicing.
  • Experience in creating test plans, test case scenarios all types of test scripts. (unit, integration, regression and UAT)
Microsoft OfficeCustomer SatisfactionCustomer Service OperationsPayment ServicesCustomer ExperienceProblem Solving+3

Paytm

Contract management

May 2018Feb 2020 · 1 yr 9 mos · Noida Area, India

  • Assess the contracts of all new products, fixing of limits and amendments in the relevant policies. Provide strategic guidance and consultative advice to the businesses within the bank to ensure a consistent approach towards risk management. Compliance risk assessment, monitoring results, change in compliance risk profile, etc.
Microsoft OfficeCustomer SatisfactionCustomer Service OperationsPayment ServicesFraud InvestigationsContract Management+4

Touchindia.com

Senior Executive

Nov 2017May 2018 · 6 mos · Bengaluru, Karnataka, India

  • In touchindia.com as the role of Sr. Executive, Increased baseline revenue; consistently met and exceeded new business growth.
  • Analyzed market and identified opportunities for formulating and implementing new ideas to increase sales and attract customers
  • Organized events to promote sales and took customers to site visits.
  • Provided training to new employees to capitalize their strengths and abilities.
Microsoft OfficeCustomer SatisfactionCustomer Service OperationsPayment ServicesCustomer ExperienceProblem Solving+2

Citrus payment solutions pvt. ltd

Executive

Oct 2015Sep 2017 · 1 yr 11 mos · Pune Area, India

  • Responsibilities:
  • Checking the Merchant line of business.
  • Doing the Risk Assessment of the merchants and deciding the category.
  • Make a Risk Assessment procedure accordingly to the compliance. (RBI, IRDA etc..)
  • Audit to know the various trends of transactions.
  • Follow the compliance guideline for each merchant.
  • Handled the yearly audit process.
  • Fraud prevention.
  • Maintain the Negative data base.
  • Doing Risk assessment of Pre live and Post live Merchants.
  • Need to generate suspicious transaction alerts against the suspected transactions.
  • Checking for genuine transaction depending on several risk and compliance parameters.
  • Documentation of Risk Management process for merchant on boarding and online Transactions.
  • Work closely with the operations & support teams to identify risks
  • Reject merchants and communicate to them if they do not meet the criteria
  • Monitor activated and live merchants to ensure they are not deviating from the registered line of business.
  • Monitor transactions to identify risk/fraud
  • Identify patterns and document fraudulent merchants
Microsoft OfficeCustomer SatisfactionCustomer Service OperationsPayment ServicesCustomer ExperienceProblem Solving+2

Education

Bharathidasan University, Tiruchirappalli

Master of Business Administration - MBA — Operations Management and Supervision

Aug 2021May 2023

Savitribai Phule Pune University

Bachelor of Commerce (B.Com.)

Jan 2012Jan 2015

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