Jan 2025 – Present · 1 yr 4 mos · New York, New York, United States · Hybrid

• Directed global strategy and organizational planning for a volunteer-based nonprofit focused on women’s empowerment, creative leadership, personal and professional growth.
• Initiated strategic planning for global program expansion across 3 new countries(Canada, France, UK), aligning mission delivery with sustainable growth.

Dec 2023 – Oct 2024 · 10 mos · Chongqing, China · On-site

• Responsible for Tencent Cloud Smart Industries Group (CSIG) overseas project delivery in countries/regions such as Africa, Europe, Middle East, and Southeast Asia.
• Built and developed the overseas project management team to support Tencent cloud overseas projects. Delivered products including WeChat mini-program, Tencent Cloud Enterprise, CRM platform, mini-program platform, etc..
• Established best practices for managing scope during the project lifecycle for over 60 projects in parallel across telecommunication, education, enterprise, culture and tourism industries, setting quality and performance standards.
• Led over 5 major initiatives from requirements definition through identifying project planning schedules, project scopes, pricing and budget control, and implementation plans, including risk mitigation.
• Coordinated internal and external resources to ensure project efficiency and maximize deliverables.
• Established and maintained relationships with relevant client stakeholders, providing day-to-day contact on project status and updates.

Oct 2021 – May 2023 · 1 yr 7 mos · Shanghai, China

• Delivered over 20 process automations and new features representing over 800K in annualized value as an Engagement Lead for China IT and business teams
• Curated an intelligent automation portfolio across all functions in China including Human Health, Merck Manufacturing Division, Merck Research Lab, and Global Business Support (Finance, IT, and HR)
• Provided technology leadership in experimenting with OCR and AI technologies as well as deploying first automations that interacted with major Chinese technology platforms such as WeChat and Alibaba
• Innovated & drove clear business outcomes as evidenced by recognition from the highest leadership levels in China and Asia Pacific
• Demonstrated outstanding behaviors in leadership engagement, shaping company culture “Winning as One Team” through collaborative/agile approach with the China business
• As the first CTO employee in MSD China, served on AP IT panels and wrote numerous articles promoting automation products within the organization

Feb 2020 – Oct 2021 · 1 yr 8 mos · New Jersey, United States

• Led global and local squads to design, develop, deliver and support Automation projects
• Worked closely with business clients across the enterprise to qualify automation opportunities, balance quality and efficiency, and deploy/support streamlined Automation processes
• Contributed to the automation best practices and collaborated across the team to provide business processes or design recommendations to drive a culture of continuous improvement in the long-term business and IT strategy.

Jul 2018 – Feb 2020 · 1 yr 7 mos · Scottsdale, AZ

• Reconciled healthcare data from an array of applications/databases to support data integrity and data quality by using proficient SQL programming language
• Identified best practices for business date analysis requests with professional development efforts
• Automated financial reports and program health executive dashboards to support the various business units
• Disseminated the results of information applied to the business rule by communicating with client’s data team via a variety of data visualization platforms to assist in decision making.

Dec 2016 – May 2018 · 1 yr 5 mos · Greater Phoenix Area

• Documented and tracked the student engagement level by tracking and analyzing the attendance to determine success of events and activities
• Managed and maintained inventory level accuracy of office resources, avoiding stock outs and reducing waste by 10%.