Apr 2022 – Apr 2023 · 1 yr · Singapore

Jan 2022 – Apr 2022 · 3 mos

Apr 2021 – Dec 2021 · 8 mos

Sep 2019 – Apr 2021 · 1 yr 7 mos

Apr 2018 – Aug 2019 · 1 yr 4 mos

• Manage staff benefits which includes leave, medical, insurance and staff welfare. This includes reviewing policies for relevancy and providing advice on benefits.
• Implement internal programmes on awards and recognition to staff.
• Advice management on yearly HR metrics and key indicators related to organisation health.
• Manage conduct and discipline issues.
• Developed internal specialist track and competency framework, which was pioneered and used as a model for future specialist tracks within the organisation.

May 2015 – Mar 2018 · 2 yrs 10 mos

• Managed the performance management process, which includes facilitating the yearly ranking and promotion exercise.
• Also, managed compensation-related matters. This covers payment of Performance Bonuses, Merit Increments and other special bonus payments.
• Reviewed salary schemes and structures.
• Mapped out Succession Planning for key positions.
• Provided advice to management on career progression and staff development issues to better facilitate career conversations with staff.

Jun 2013 – May 2015 · 1 yr 11 mos · Singapore

• Managed the entire life cycle of recruitment for specialist functions. This covered Accountants, Real Estate Specialist, Chefs, Legal Professionals.
• Planned and developed employer branding through career fairs and marketing collateral.
• Managed the SIA scholarship programme.
• Reviewed best practices for assessing new hires and successfully implemented the online assessment tool (from the practice of using hardcopy assessment methods). This reduced time staff spent marking hardcopy scripts.
• Kickstarted SIA's presence on Linkedin back in 2013/2014, as one of the key ways to attract and scout for talent.

May 2012 – Jul 2012 · 2 mos · Singapore

• Assessed differences in Benefits across the Asia Pacific offices and assisted in executing the alignment of benefits through creating questionnaires and analyzing statutory laws
• Corresponded with Expatriates and Seconded employees with regards to their private medical insurance scheme thus providing them with a quick and accurate response to their queries
• Developed Excel macros in the Excel files containing all employee information which increased efficiency in monthly employee updating and ease of retrieving information

May 2011 – Jul 2011 · 2 mos

• Organized and delivered all statistical HR data accurately for the Saratoga project so that the analyzed results will aid the company in its strategic and benchmarking decisions
• Initiated a childcare corporate discount package which improved the number of benefits offered to all staff
• Coordinated recruitment for frontline staff efficiently thus providing sufficient capable staff to support the operations during the June peak period
• Developed a HR matrix containing important performance indicators which helped the HR to track their performance on a monthly basis

Jan 2009 – Jun 2009 · 5 mos

• Organized and processed employees leave administration in an orderly manner
• Prepared employment and visa letters
• Managed recruitment of potential employees effectively
• Liaised with HR personnel from different cost centers to plan for an annual company events
• Systemized all employee data into a new database (PeopleSoft) adeptly

Jun 2008 – Jun 2008 · 0 mo

• Analyzed and consolidated transportation data of ambulances systematically which provided the hospital with statistical information about the efficiencies of the drivers of the ambulances
• Initiated measures to cut cost from the ambulance department