Munni Kumari Choudhary

Operations Associate

Kolkata, West Bengal, India1 yr 1 mo experience

Key Highlights

Dedicated customer care professional with proven results
Skilled in multi-channel communication and relationship management
Strong commitment to exceeding customer expectations

Stackforce AI infers this person is a Customer Care Executive with expertise in B2C customer support.

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Skills

Core Skills

Supplier Relationship ManagementCustomer SupportCustomer Service

Other Skills

CommunicationProblem SolvingInterpersonal Skills

About

Dedicated and results-oriented Customer Care Executive with one year of experience in providing exceptional customer service and support. Proficient in effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction. Skilled in multi-channel communication, problem-solving, and relationship management. Possess a strong commitment to delivering high-quality service and exceeding customer expectations. Proven ability to thrive in fast-paced environments while maintaining a professional and empathetic approach. Seeking to leverage expertise in customer care to contribute to the success and growth of a dynamic organization.

Experience

1 yr 1 mo

Total Experience

6 mos

Average Tenure

Current Experience

Meesho

Supplier Management

Jul 2023 – Jan 2024 · 6 mos · Kolkata, West Bengal, India · Remote

Excellent communication and interpersonal skills, with the ability to build rapport and collaborate effectively with suppliers from diverse backgrounds.
Strong organizational skills and attention to detail to manage multiple tasks and priorities in a fast-paced environment.
Problem-solving abilities and the capacity to analyze issues, identify root causes, and implement effective solutions.

Supplier Relationship ManagementCommunicationProblem Solving

Swiggy

Customer Service Agent

Jun 2022 – Jan 2023 · 7 mos · Asansol, West Bengal, India · On-site

Provide timely and accurate responses to customer inquiries via various channels such as phone, email, live chat, and social media platforms.
Identify and address customer issues, complaints, and concerns promptly, striving for first-contact resolution whenever possible.

Customer SupportCustomer ServiceCommunication