Mar 2024 – Nov 2024 · 8 mos · New York City Metropolitan Area

• Architected, designed, and validated Telemetry, RAS, and OOB management features within CPU/GPU microcode across different products to provide better TCO, reliability, and debuggability for CSP customers.
• Collaborated with customers & internal teams to incorporate customer feedback in new features.
• Contributed to debugging, root cause analysis, and bug fixes for issues seen in large customer fleets.

Mar 2023 – Mar 2024 · 1 yr · New York City Metropolitan Area

• Led NPI development of Cloudflare’s next-generation Edge Compute platform with power-efficient CPUs.
• Performed extensive CPU and system-level research and performance optimizations for existing platforms.
• Drove Reliability, Availability and Serviceability (RAS) workstreams within Cloudflare’s Infrastructure group.

Jun 2022 – Nov 2022 · 5 mos

• Led development of firmware optimizations that reduced the impact of memory errors on overall system performance by 10x.
• Developed end-to-end solutions in software to minimize the impact of hardware failures on overall fleet health and project schedules.
• Co-developed DC-SCM and RoT (Root of Trust) HW and SW designs for Twitter's next-generation hardware platforms.
• Mentored summer interns and new hires within the Hardware Engineering team & provided in-depth technical training.

Jun 2020 – Jun 2022 · 2 yrs

• Led firmware development (BIOS, OpenBMC, CPLD, etc.) of several widely deployed server platforms at Twitter.
• Worked on NPI platform bring-ups, troubleshooting high-impact performance bugs, and release to production.
• Experience with customizing/modifying Linux device drivers for hardware sensors, i2c, GPIO, P2A, JTAG, SMBus, etc.
• Managed open-source repositories and collaborated with peer Cloud Service Providers and ODM vendors on OpenBMC development.
• Developed several end-to-end automated debug utilities, firmware validation tools, and failure diagnostic solutions that significantly reduced recurring failures within Twitter's hardware fleet and the need for human intervention.

Jun 2019 – Aug 2019 · 2 mos · San Francisco, California

• Software Engineering Intern for the Twitter Hardware Systems Engineering Team.
• Worked on development of OpenBMC, an Open-Source embedded server firmware project, for Twitter's Server platforms. Collaborated with engineers across several companies to help develop more efficient, reliable, & powerful BMC software for Twitter's Hardware Fleet.
• Developed system automation tools, performed testing/validation of Server BMC/BIOS firmware, worked on Data Center observability projects and other Systems Engineering projects that help to develop Twitters' Infrastructure.

May 2018 – Aug 2018 · 3 mos · Austin, Texas

• Developed software tools and end-to-end automation tools to support key Server & Networking infrastructure used by Exynos CPU/GPU development teams at Samsung Austin R&D Center (SARC).
• Provided dedicated support to the SARC team by performing troubleshooting tasks, ticket resolutions, and assisting in project completion in areas such as System Administration and Desktop Support.
• Deployed workstation monitoring and performance solutions that helped IT Support team members.
• Worked with Server Systems Design & Operations team to manage Samsung R&D Center Data Centers.

Sep 2016 – May 2020 · 3 yrs 8 mos · Stony Brook, New York

• Provided integral IT support to the campus community while managing student employee development/training & overseeing daily operations.
• Developed workflows and solutions for issues regarding Account Management, Networking, VoIP, Software, Hardware Issues, etc.
• Facilitate 2nd/3rd level troubleshooting, diagnostics, and repair services while developing organized documentation regarding repair processes.
• Provided an exceptional customer service experience in addition to dedicated and engaging technical support.