Sahil Kumar

CEO

New Delhi, Delhi, India11 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in IT support for executives
  • Extensive experience in troubleshooting and support
  • Skilled in managing complex IT environments
Stackforce AI infers this person is a Technical Support Specialist with a focus on IT infrastructure and executive support.

Contact

Skills

Core Skills

Customer SupportTechnical Support

Other Skills

Desktop & Laptop TroubleshootingWindows & macOS SupportMicrosoft 365 & Active DirectoryRemote Desktop & VPN SupportHardware & Software InstallationNetwork Support (LAN/WAN/Wi-Fi)Printer & Peripheral SupportIT Asset & Ticket Management (ServiceNow, Jira)End-User Training & DocumentationiPhone & iPad TroubleshootingApple ID & iCloud ManagementVideo Conferencing (Zoom, Teams, Webex, Google Meet)Executive IT & VIP SupportLive Streaming & Hybrid Meeting SupportAudio & Video Equipment Configuration

Experience

11 yrs 3 mos
Total Experience
3 yrs 9 mos
Average Tenure
3 yrs 10 mos
Current Experience

Jindal steel & power ltd.

Senior Executive

Jul 2022Present · 3 yrs 10 mos · Delhi, India · On-site

  • ✅ Desktop & Laptop Troubleshooting
  • ✅ Windows & macOS Support
  • ✅ Microsoft 365 & Active Directory
  • ✅ Remote Desktop & VPN Support
  • ✅ Hardware & Software Installation
  • ✅ Network Support (LAN/WAN/Wi-Fi)
  • ✅ Printer & Peripheral Support
  • ✅ IT Asset & Ticket Management (ServiceNow, Jira)
  • ✅ End-User Training & Documentation
  • ✅ iPhone & iPad Troubleshooting
  • ✅ Apple ID & iCloud Management
  • ✅ Video Conferencing (Zoom, Teams, Webex, Google Meet)
  • ✅ Executive IT & VIP Support
  • ✅ Live Streaming & Hybrid Meeting Support
  • ✅ Audio & Video Equipment Configuration
Desktop & Laptop TroubleshootingWindows & macOS SupportMicrosoft 365 & Active DirectoryRemote Desktop & VPN SupportHardware & Software InstallationNetwork Support (LAN/WAN/Wi-Fi)+11

Orbit techsol

Senior Desktop Engineer L2

May 2017Jun 2022 · 5 yrs 1 mo · Delhi · On-site

  • Desktop support of all type.
  • iPhones , IPads installation backup ,reset .
  • Remote support .
  • Video conferencing , TP (Telepresence).
  • Skype, zoom all type or video conferencing meetings .
Desktop supportiPhones and iPads installationRemote supportVideo conferencing

Cms it services pvt. ltd.

Desktop Support Engineer

Dec 2014Apr 2017 · 2 yrs 4 mos · Delhi · On-site

  • Desktop support
  • Video conferencing
  • Remote Desktop support
  • Software installation
  • Ms outlook installation backup pst
  • Laptop desktop hardware support
Desktop supportVideo conferencingRemote Desktop supportSoftware installation

Education

Delhi University

BCA — Information Technology

Feb 2012Jun 2015

Jetking

Diploma of Education — Computer and Information Sciences and Support Services

Apr 2011Jun 2013

Haryana Board of School Education (HBSE)

High School Diploma

Jan 2011Present

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