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Smriti Priya Minz

Recruiter

Hyderabad, Telangana, India6 yrs 9 mos experience

Key Highlights

  • Experienced in HR policies and SaaS solutions.
  • Strong background in customer support and management.
  • MBA in Finance enhances business acumen.
Stackforce AI infers this person is a Customer Support Specialist with expertise in HR and SaaS.

Contact

Skills

Core Skills

Hr PoliciesSoftware As A Service (saas)Adp PayforcePeople PortalCustomer SuccessCustomer Support

Other Skills

Online SupportCSATBenefits AdministrationZenefits HRUs hr operationsDALIiReportLeave of AbsenceMicrosoft OutlookAccount ManagementTroubleshootingTechnical SupportPhone EtiquetteOral CommunicationTicketing Systems

About

Experienced Customer Service Representative with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Service, Management, Team Management, Administration, and Business Administration. Strong support professional with a Master of Business Administration - MBA focused in Finance and Financial Management Services from gangadhar meher university.

Experience

6 yrs 9 mos
Total Experience
1 yr 6 mos
Average Tenure
6 mos
Current Experience

Trinet

Human Resources Advisor

Nov 2025Present · 6 mos · Hyderabad, Telangana, India · On-site

HR PoliciesSoftware as a Service (SaaS)

Amazon

MHLS Senior Associate

May 2024Nov 2025 · 1 yr 6 mos · India · Remote

ADP PayforcePeople portal

Dailyrounds / marrow

Sr Customer Associate

Mar 2023Mar 2024 · 1 yr · On-site

Online SupportCustomer Success

Ttec

Customer Service Representative

Sep 2020Mar 2023 · 2 yrs 6 mos · Ahmedabad, Gujarat, India

CSATCustomer Support

Concentrix

Customer Service Representative

Jun 2019Sep 2020 · 1 yr 3 mos · Kolkata metropolitan area, West Bengal, India

CSATCustomer Support

Education

gangadhar meher university

Master of Business Administration - MBA — Finance and Financial Management Services

Jan 2017Jan 2019

Ramadevi University

Accounting and Business/Management

Sep 2014May 2017

Ramadevi University

Accounting and Business/Management

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