Madhan Kumar

Co-Founder

Bengaluru, Karnataka, India11 yrs 5 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in driving AI-first product strategies.
Proven track record of scaling products from 0 to 1.
Strong leadership in cross-functional team environments.

Stackforce AI infers this person is a SaaS product leader with expertise in AI-driven solutions for B2B and B2C markets.

Contact

Skills

Core Skills

Product ManagementProduct StrategyE-commerceStrategic PlanningSoftware As A Service (saas)Start-up Leadership

Other Skills

Product LeadershipBusiness-to-Business (B2B)Product Lifecycle ManagementStrategic ThinkingMachine LearningProduct VisionAgentic AIAI AgentsArtificial Intelligence (AI)Generative AI for Customer ServiceLarge Language Models (LLM)Cross-functional Team LeadershipProblem SolvingGo-to-Market StrategyStakeholder Management

About

Seasoned product leader passionate about driving AI-first, agentic workflow innovation across B2B and B2C enterprise SaaS. I love taking products from 0→1 and scaling them 10×, connecting vision, strategy, and execution to create measurable impact for both business and customers. With 10+ years in product strategy, user-centered design, and operational excellence, I thrive at the intersection of AI, automation, and enterprise workflows—building products that help users and customers work smarter, faster, and more meaningfully. I get energized by solving complex problems for global teams, fostering cross-functional alignment, and delivering solutions that delight users while driving business growth.

Experience

11 yrs 5 mos

Total Experience

2 yrs 3 mos

Average Tenure

3 mos

Current Experience

Google

Product Manager L5

Feb 2026 – Present · 3 mos · Bengaluru · Hybrid

Product ManagementProduct StrategyProduct LeadershipBusiness-to-Business (B2B)Product Lifecycle ManagementStrategic Thinking+6

Servicenow

Staff Product Manager

Apr 2025 – Feb 2026 · 10 mos · Hyderabad · Hybrid

Leading 0→1 product strategy and vision for Retail, building AI-first agentic workflows and task management that empower HQ and frontline staff to streamline store operations, improve visibility, and boost workforce productivity

Product ManagementProduct StrategyProduct LeadershipMachine LearningProduct VisionAgentic AI+3

Walmart

Senior Product Manager

Sep 2024 – Mar 2025 · 6 mos · California, United States · On-site

Led cross-functional teams to enhance Walmart Marketplace catalog richness and drive roadmap for item setup and content quality, leveraging Gen AI and LLMs.
Streamlined new seller onboarding from external marketplaces, reducing setup time and enabling thousands of new sellers.
Boosted engagement and GMV by improving content accuracy and streamlining seller processes.

Software as a Service (SaaS)Product ManagementProduct StrategyCross-functional Team LeadershipProduct LeadershipE-Commerce+11

Microsoft

2 roles

Senior Product Manager

Promoted

Mar 2022 – Oct 2024 · 2 yrs 7 mos

Directed the vision and strategy for Microsoft Teams Mobile, managing chat and channels experience, framework/shell, notifications and AI experiences while leading cross-functional teams, resulting in a 10% growth in new users and a 12% increase in engagement.
Achieved an 18% increase in NPS and 12% improvement in CSAT by addressing key customer feedback & pain points around ease of use, streamlined catch-up & triage and notification noise reduction.

Software as a Service (SaaS)Product ManagementProduct StrategyCross-functional Team LeadershipProduct LeadershipBusiness-to-Business (B2B)+15

Product Manager 2

Oct 2019 – Mar 2022 · 2 yrs 5 mos

Bootstrapped the growth team for Microsoft Teams platform, formulating strategies that drove 3 million active platform users and 1 million engaged users in 18 months through user lifecycle optimization and A/B experimentation.
Orchestrated key initiatives to boost app acquisition, achieving a 3X increase in app installations through personalized app recommendations and improving the store experience.

Software as a Service (SaaS)Strategic PlanningProduct ManagementProduct StrategyApplication Programming Interfaces (API)Cross-functional Team Leadership+14

Exterro

Product Manager

Jan 2019 – Sep 2019 · 8 mos · India · On-site

Managed end-to-end product lifecycle for two e-discovery and privacy products, leading cross-functional teams to generate revenue and acquire new customers.
Championed customer feedback initiatives, enhancing product features and boosting user retention.

Software as a Service (SaaS)Product ManagementProduct StrategyCross-functional Team LeadershipUser Interface DesignBusiness-to-Business (B2B)+10

Microsoft

2 roles

Technical Consultant

Sep 2014 – Dec 2018 · 4 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Led strategic initiatives transitioning businesses to M365 cloud, overcoming adoption barriers with scalable solutions.
Contributed to direct cloud revenue for M365 & Azure through 100+ customer adoptions across diverse segments.

Software as a Service (SaaS)Strategic PlanningApplication Programming Interfaces (API)Cross-functional Team LeadershipBusiness-to-Business (B2B)Problem Solving+3