Dec 2019 – Mar 2021 · 1 yr 3 mos · San Francisco Bay Area · On-site

• Defined product vision and led 0→1 strategy for Free2Day and Free3Day shipping programs by building seller-facing onboarding flows, eligibility logic, and enforcement systems, which drove a 200% GMV uplift over FY21 targets.
• Led expansion strategy for Free2Day adoption by integrating ML-based offer coverage logic into seller workflows and scaling eligibility visibility, which increased program-eligible inventory by 15% and boosted GMV adoption by 47%.

Oct 2018 – Oct 2019 · 1 yr · San Francisco Bay Area · On-site

• Supported & managed Marketplace Free 2Day shipping program from end to end.
• Increased Free Day shipping program adoption by 25% through providing custom strategic recommendations to key sellers.
• Supported multi-node feature launch by collaborating closely with product, change management & category teams.
• Built dashboards & reports providing further insights into the underlying data to help 900 active sellers with their faster Day promise & delivery.
• Created and analyzed ad hoc program performance reports using Teradata SQL & Tableau
• Provided phone/email support to troubleshoot and resolve seller problems.

Jun 2018 – Aug 2018 · 2 mos · San Francisco Bay Area · On-site

• Worked with Care Delivery partners to develop a forecasting model using Tableau.
• Enhanced the other forecasting models through gathering business requirements and developing additional useful parameters and KPIs.
• Created a how-to guide & co-presented the model to the client for consistent feedback to improve the model.
• Built dashboards and reports providing further insights into the underlying data to help regions with their operations and care delivery.

Jan 2018 – Jan 2018 · 0 mo · Shanghai, China · On-site

• Analyzed competitor trends & suggested 3 supply chain innovation models to shorten the cycle time by 2 months in footwear category.
• Built hypotheses & roadmaps to test & analyze different innovation models in 30% of Nike's own stores.
• Provided an in-depth overview, applications & implementation strategy for RFID technology to improve inventory accuracy in stores by 20%.
• Recommended 7 key KPI dashboards to highlight and measure process improvement post RFID implementation in 6 regions of Shanghai.

Sep 2017 – Dec 2017 · 3 mos · San Diego Metropolitan Area · On-site

• Identified different ESG consideration factors among top 200 investors of company.
• Evaluated company's performance in response to the identified ESG considerations.
• Provided KPI dashboards to the company to keep track of their ESG performance.

May 2013 – Jun 2016 · 3 yrs 1 mo · Hazaribag, Jharkhand, India · On-site

• Improved delivery performance of vendors by 30% through vendor reviews & internal forecasts resulting in $100k as cost savings.
• Managed a team of 10 people to work on contracts worth $5 millions through reverse auction (e-procurement) to achieve the targeted dispatch of 3.85 million tons of coal.
• Procured materials in 12 different categories worth $500k through vendor negotiations to ensure consistent supply allowing smooth operations.
• Spearheaded Total Cost of Ownership (TCO) with 6 strategic vendors to observe total cost savings of $200k.
• Worked closely with Contract Management Cell at Headquarters to measure & report the performance of 11 transportation contracts for 6 production facilities.
• Organized internal workshops to facilitate latest information sharing about e-procurement trends across industry.

Aug 2012 – Apr 2013 · 8 mos · Hazaribag, Jharkhand, India · On-site

• Spearheaded data analytics to improve operational efficiencies by 20% through development of process workflows.
• Led team of 5 engineers to streamline inbound inventory management through optimization & Warehouse Management System resulting in warehouse inventory reduction by 15%.
• Managed a team of 30 people from different engineering departments to integrate Transportation Management System along with the production module to increase the visibility in supply chain.
• Increased production output by 12% through budgeting for preventive maintenance & using lean principles.