Oct 2024 – Sep 2025 · 11 mos · Banglore · On-site

• In my role as a Process Design and Excellence lead at Zepto, I have been instrumental in designing, optimizing, and refining operational processes to enhance overall business performance. I’ve worked closely with cross-functional teams to map and analyze existing workflows, identifying areas for improvement and re-engineering processes for maximum efficiency and scalability. By applying industry best practices and Lean Six Sigma methodologies, I have led initiatives that streamline operations, reduce cycle times, and ensure consistency in service delivery.
• A key part of my responsibilities has been developing and implementing process frameworks that align with Zepto’s growth strategies, ensuring processes are not only efficient but also adaptable to evolving business needs. I have consistently focused on fostering a culture of continuous improvement through process standardization and the introduction of best-in-class tools and systems.
• Furthermore, I’ve collaborated with stakeholders at all levels to drive process innovation, with a focus on delivering sustainable and measurable outcomes. From developing performance metrics to conducting thorough process audits, my efforts have contributed to significant reductions in operational costs, improved customer satisfaction, and increased agility in our supply chain and delivery systems.
• In this role, I’ve also mentored teams on process optimization techniques, ensuring that employees at all levels are equipped with the knowledge and tools to drive excellence within their respective functions. Through my commitment to process design and continuous improvement, I have helped Zepto establish itself as a leader in operational excellence.
• This version highlights both the strategic and hands-on aspects of the role, emphasizing your involvement in process optimization and driving excellence.

Jan 2019 – Oct 2024 · 5 yrs 9 mos · Hosur, Tamil Nadu, India

• HOD Manufacturing Excellence
• Managing multiple implementation projects,wrt PQCDSM including developing project objectives, prioritising project responsibilities, tracking projects with CFTs and ensuring on-time completion
• Drive continuous improvement projects bridging customer requirements and company standards with new the help of various tools and techniques Provide guidance and expertise in project management through the use of structured project methodologies & management methodologies to define and carry out business objectives Evaluate adherence to KPI's Coordinate the operational issues with all the respective functional heads for timely completion
• of all deliverables.
• Recognise and reward performance and
• behavioral excellence activities and act proactively to ensure Productivity, Quality, Cost, Delivery, Safety and Morale.
• Develop Best Practices, Actionable Insights and
• Feedback into operational processes to improve
• performance of factory operations. Prepare factory MIS and Dashboard reports
• Driving TPM Pillars through respective AETS Key member in implementing of Process Excellence methodologies like OEE, SMED, VSM, 5S,
• Kaizen, Kanban, JIT, etc. Active participation and award winning performance in external forums like CII and QCFI events

Dec 2017 – Dec 2018 · 1 yr · Banglore

• worked as a junior consultant in Lean Manufacturing cluster program
• Handling Lean projects like
• 5S , SOP, Visual Management, Value stream Mapping, TPM and TQM
• with the train the trainer concept
• More than 20+ vendors we have developed in systematic approach for M/s. Greaves cotton Ltd

Jan 2014 – Jan 2015 · 1 yr